Pharmacist - Outpatient Retail

J oin Our Team at Phoebe as an Outpatient Retail Pharmacist!

At Phoebe, we’re more than a healthcare system—we’re a community committed to compassion, excellence, integrity, and teamwork. Our mission is to deliver exceptional care and improve the health of the communities we serve. If you’re ready to provide expert medication guidance and personalized service to patients in an outpatient retail setting, we’d love for you to be part of our team.

Job Summary:

As a Pharmacist – Outpatient Retail, you will be responsible for:

• Providing oversight and support for the development and advancement of specialty pharmacy services under the direction of the Manager, Retail and Specialty Pharmacy Services.
• Optimizing clinical workflows to ensure efficiency and quality in pharmacy operations.
• Identifying and coordinating staff competency needs, including training and development initiatives.
• Developing and monitoring quality metrics to measure and improve specialty pharmacy services.
• Ensuring all activities align with Phoebe’s strategy, vision, and values.
• Maintaining compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.
• Performing additional duties as assigned by management.

Essential Functions:

• Responsible for the day to day operations in the area of specialty.
• Assists with development and implementation of policies and procedures for area of specialty.
• Develops and maintains standards for area of specialty, including, but not limited to: training, competency, customer service, products, and processes.
• Assists with performance evaluations for personnel working in area of responsibility.
• Assists with departmental budget preparation as relates to area of specialty.

Pharmacy Skills Toolbox:

• Develops and shows competency on the following skills to perform daily pharmacist functions.
• Skills including but not limited to: Prescription Processing/Profile Review-includes assessment for safety, efficacy, appropriateness and accuracy.
• Coordinate with prescribers to assist in providing the most cost effective medication therapy for the patient.
• Identify and correct prescriptions that are not within federal and state laws and regulations.
• Identify and correct problems regarding third-party payers.
• Assist patients in selection of non-prescription medication.
• Must understand USP Chapter 795 (Non-Sterile Compounding) and be able to compound medication when necessary.
• Identify and correct drug interactions.

Technology & Equipment:

• Demonstrates technical skill in using equipment appropriate for role.
• Understands equipment operation.
• Maintains equipment in working order.
• Troubleshoots equipment problems.
• Uses technology to increase productivity.
• Adapts to new technology.

Documentation:

• Documents and submits required information and data in a timely fashion.
• Clearly and accurately documents designated processes, policies, products, service offerings, etc.
• Ensures that documentation is tailored to expected readers/users.
• Uses correct terminology.
• Conforms to required style and format.

Clinical Skills:

• Ensures quality of services provided in area of specialty.
• Assists in clinical training for pharmacists, residents, students and technical staff.
• Maintains competency and keeps current with knowledge in area of specialty.

Additional Duties:

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
• For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
• Wears protective clothing and equipment as appropriate.

Qualifications:

Education: Doctorate in Pharm D or B.S. Degree in Pharmacy - Required

Work Experience:

• 1 year - Clinical Pharmacy Experience - Preferred
• 1 year ASHP Accredited Pharmacy Residency training Program(s), or Board Certification in related field - Preferred

Licenses, Certifications and Required Training:

• Current License in the State of Georgia - Required

Knowledge, Skills and Abilities:

• Organizational Skills
• Communication Skills
• Interpersonal Skills
• Customer Relations
• Mathematical Ability
• Analytical Thinking
• Grammar & Spelling
• Reading & Comprehending Written Instructions
• Follow Verbal Instructions
• Transcription
• Basic Computer Skills
• Microsoft Office Suite
• General Clerical Skills

Core Competencies:

Integrity:

Earns others' trust by demonstrating consistency of values, principles, actions, methods, and outcomes; regarded as an honest person of steadfast character, lacking in ulterior motives or hidden agendas.

Decision Making:

Exhibits sound and accurate judgment in decision-making.

Accountability & Continuous Improvement:

Takes responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of individual, team, and organizational performance.

Diversity & Inclusion:

Exhibits behaviors that promote an inclusive workplace culture where all feel welcome, valued, respected, and heard. Such behaviors include respect for different perspectives, intentionally including diverse co-workers in decision making, voicing concern when others are being excluded, and fostering positive relationships with peers.

Teamwork & Communication:

Contributes to building a positive team spirit by offering assistance and support to co-workers, communicating clearly and effectively, and collaborating with others to ensure that team goals are consistently achieved.

Customer Centered Service Excellence:

Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.

Quality Orientation:

Promotes and participates in efforts to achieve and maintain uncompromising quality care.

Fiscal Accountability:

Demonstrates the ability to understand and use financial information for the good of the organization.