Traffic Manager

Job Description

Job Description

Shift: First

Required minimum level of education: Some level of post high school education

FX Logistics, LLC, a high growth logistics company located near Gainesville, GA has an open Traffic Lead position. This position reports to the operations manager and is responsible for running traffic as well as leading the traffic coordinators and their communication with the third-party motor carriers hired to transport customer freight. The traffic lead is responsible for providing a leadership role and within that, guide and train the traffic coordinators. FX Logistics has over 40 employees in various customer support roles. This is a critical position in the company and one of the few that does not require transportation experience, though some transportation experience is always a plus. We operate in a 24 x 7 environment, while this position will lead our 2nd and 3rd shift traffic coordinators – it’s a first shift position. Our company has significant additional business in the fourth quarter every year so the candidate must be flexible in order support operations during this time.

Responsibilities:

• Train and audit the traffic team to ensure their ability to communicate, dispatch and deliver information to motor carriers over the telephone
• Help with managing the schedule of traffic employees
• Oversee the GPS platform that ensures our drivers are correctly tracking and tracing in conjunction with verbal and text communication via the traffic team
• Confirm the traffic team is inputting information into our order management system pertaining to the significant events in the life of a load such as carrier pick-up, in transit progress, delivery times, and all exceptions
• Ensuring the proper escalation is happening within operations if anything arises
• Work hand in hand with upper management as well as the rest of operations

Skills/Requirements:

• Ability to coordinate high phone volume
• Enthusiasm; high energy
• Good negotiation skills
• Strong customer service and communication skills
• Organizational skills as it applies to multi-tasking
• Accurate data capture and data entry
• Solid problem-solving skills

Whether you are a new college graduate or a seasoned logistics professional…. we want to talk to you about our company and the growth we are experiencing! A FX Logistics team player works hard and reaps the rewards working in a casual, high energy environment with opportunity to grow and develop as an individual.

This is a salaried position. On the job training. A casual work environment.

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Pay: $40,000.00 - $45,000.00 per year