Fraud Analyst
Job Description
Job Description
Quest Group Executive Search and Staffing is currently working with one of Atlanta's fastest-growing companies and is seeking a Fraud Analyst to join their team.
Contract until Jan/Feb
Responsibilities and Duties
- Track and maintain fraud data
- Create and maintain fraud policies
- Work with outside vendors and internal partners on fraud and identity solutions
- Work cross functionally on customer escalations
- Execute ad hoc data analysis
- Research customer and client issues using SQL and proprietary tools
- Execute monthly reporting
- Authenticate customer transactions
- Monitor real time queues and identify high risk transactions within the business portfolio
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, counterfeit and similar other risks
- Identify fraudulent transactions and cancel them from further processing
- Resolve high risk alerts within the service level agreements to reduce potential revenue losses
- Investigate fraud claims and make decisions regarding their validity based on internal policies and 3rd party data and in accordance with defined SOP’s
- Resolve customer issues within the scope of existing service level agreements
- Determine existing fraud trends by analyzing accounts and transaction patterns
- Generate suspicious activity reports and risk management reports for Managers
Qualifications and Skills
- Expert in Excel (macros, pivot tables, and vlookups)
- Excellent analytical skills (quantitative and qualitative)
- Highly proficient in PowerPoint and Word
- Intermediate SQL preferred
- 2-3 years of experience
- Bachelors Degree preferred or equivalent experience
Benefits
Overall, this is an awesome company to work for. They pride themselves on their progressive culture and work life balance. If interested in being considered for this position, please apply below and attach your updated resume for review.
Hybrid 1 day after training full time in office
APPLY ASAP
Recommended Jobs
Insurance and Financial Services Position - State Farm Team Member
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Company parties ~ Competitive salary ~ Dental insurance ~ Donation matching ~ Free food & s…
Engineer Product Support Software IV
About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commerci…
CDL Class A Truck Driver
($4.400 Sign On Bonus) 6 Day Work Week Tucker, GA Who We Are Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chines…
Regional Property Manager
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it…
Receptionist - State Farm Agent Team Member
Job Description Job Description Benefits: Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: KIMBERLY PARKS - State Farm Agent is a leading insu…
Nursing Academic Specialist
Job Description Job Description Description: Nursing Academic Specialist South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career…
Director Market Planning Fraud Investigation (Remote US) (Alpharetta)
Director Market Planning Fraud Investigation (Remote US) page is loaded Director Market Planning Fraud Investigation (Remote US) Apply locations Alpharetta, GA time type Full time posted on Posted…
Staff Accountant CSC
Job Description Job Description Summary of Position Chicken Salad Chick has an opportunity for a Staff Accountant to join the Finance Team. The team member will support expense accounting thro…
Statutory Accountant
Job Title: Statutory Accountant Location: Duluth, GA Company Overview: We are a growing, forward-thinking financial services firm in the heart of Atlanta, dedicated to delivering top-notch fin…
Cardio and Gym Equipment Repair Technician
Job Description Job Description Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Paid time off Job Title: Gym Equipm…