Insurance Administrative Assistant

Job Description

Job Description

Insurance Administrative Assistant

Onsite @ Atlanta, GA | Full-Time | Administrative Support |

We're a compassionate, mission-driven organization dedicated to providing exceptional care and service. We're seeking an Administrative Assistant to join our growing team and help ensure our insurance and risk management operations run smoothly every day.

The Insurance Administrative Assistant provides essential administrative support to our Insurance and Risk Management Department. This role ensures workers' compensation claims and related documentation are managed accurately and efficiently - supporting communication between our team, facilities, and insurance carriers.

• Set up new workers' compensation claims and maintain claim records.

• Submit claims and related documents to TPA/insurance carriers as needed.

• Track and report open and closed claim activity on a regular basis.

• Process and distribute incoming mail, faxes, and emails.

• Respond to inquiries and direct calls to appropriate team members.

• Assist with scheduling facility risk assessments and insurance carrier visits.

• Provide general administrative support to the Insurance Coordinator.

• Participate in team efforts to achieve departmental and client goals.

Education & Experience:

• One-year certificate from a college or technical school, OR 3-6 months of related experience/training.

• Prior experience in insurance, healthcare, or administrative support preferred.

Skills & Requirements:

• Proficiency with Microsoft Excel and other MS Office programs.

• Excellent organizational and multitasking abilities.

• Strong written and verbal communication skills.

• Self-motivated, dependable, and able to work independently.

• Professional, courteous, and team-oriented demeanor.

• Exceptional organizational and multitasking abilities.

• Strong written and verbal communication skills.

• Ability to work independently while supporting a collaborative team environment.

• Professionalism and tact when interacting with staff, medical offices, and external agencies.

• Strong analytical and math skills, with the ability to compute ratios, percentages, and interpret data reports.

• Self-motivation and the ability to prioritize tasks efficiently across multiple departments.

• A supportive, team-oriented culture that values initiative and accountability.
• Opportunities to learn and grow in the field of claims administration and risk management.
• A company that believes in continuous improvement and innovation in every process.

Ready to make a difference?
Apply today and become part of a team that takes pride in caring for the people who keep our company strong.