Commercial Sales - Account Executive

Job Description

Job Description

Job Function: Commercial Sales – Account Executive

Primary Location: Onsite - Alpharetta, Ga

Compensation: Non-Exempt - $22 - $25/hour + commission

Company: Superior

About Us: Superior helps financial institutions enhance their performance and deliver outstanding customer experiences. We are a well-established, rapidly growing national company with revenues exceeding $40 million in 2024 with consistent year-over-year growth for the past two decades. Our team is focused on delivering professional service solutions to clients in the financial and banking sectors. We foster a collaborative work environment where employees are empowered to contribute to the company's success.

Position Summary:

The Commercial Sales Account Executive (AE ) shall contribute by generating sales for the company. Responsible for closing sales deals over the phone and maintaining good customer relationships. AE will build a book of business based off region/territory, internal customers for business development and dormant customers as primary focus. An effective AE must be an excellent communicator and have superior selling and people skills. They will be required to and must be comfortable presenting products or services, working independently, being a self-starter, making pricing decisions, dealing with challenges and resolving product, pricing and collection issues over the phone. Customer delight is essential.

Essential Duties and Responsibilities:

• Contacting dormant/lapsed customers / new prospects and managing geographical territory
• Closing all sales deals
• Supporting the company order management system – V2.
• Assisting in resolving customer complaints and disputes
• Providing information to customers
• Monitoring sales performance
• Keeping a record of calls and relevant details
• Sell of all company products and services

Minimum Required Qualifications:

• High school diploma or GED required
• College level degree preferred

Other Requirements:

• 3-5 years’ experience as a Sales Representative, Account Executive, Customer Service Representative or related positions.
• Must pass background check and drug screening
• Familiar with CRM (HubSpot Preferred) and MS Office programs
• Good customer service skills
• Excellent communication skills
• Good team player
• Good negotiation skills
• Detail-oriented with strong organizational habits
• Excellent verbal and written communication skills with internal teams, customers, banks, and vendors
• Strong customer-first mindset and problem-solving abilities

Competitive Pay : We offer fair and competitive wages based on experience and market standards.

Health Insurance : Competitive medical, dental, and vision plans to ensure you and your family are covered.

Life and Disability Insurance : Company-provided life insurance along with short-term and long-term disability coverage.

Employee Assistance Program (EAP) : Access to confidential counseling and support services for personal and professional challenges.

Paid Time Off (PTO) : Generous paid vacation, sick leave, and holidays.

Professional Development : Opportunities for growth, training, and skill-building within the company.

Equal Opportunity Employer: Superior is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.