Dining Room Supervisor
DEPARTMENT : Food and Beverage
REPORTS TO : Food and Beverage Assistant Director
FLSA : Non-Exempt JOB SUMMARY:
A St Ives Dining Room Supervisor oversees all aspects of St Ives Country Club’s restaurants, assuring the highest quality of standards. A Dining Room Supervisor is expected to be a leader of the F&B team while on the restaurant floor, with a strong visible presence and a primary focus on training and development of staff. A Dining Room Supervisor will assist in designing and executing not only a premium service program, but excellent social events and experiences. A Dining Room Supervisor will be spending much of their time interacting with St Ives members and guests around the property, making recommendations while building professional and personal connections. This is a management position within St Ives Country Club that is one of the key faces of Food and Beverage Leadership both to members and employees at St Ives. Essential Responsibilities:
- Serves as manager-on-duty 45-50 hours a week from Tuesday-Sunday.
- Helping with disputes and reconciliation.
- Ordering beverage products and monitoring inventory levels.
- Maintaining cleanliness and assuring that all side work gets accomplished at the beginning and end of each shift.
- Rotating shift opening/closing duties for club opening and evening closing, including completion of day/evening reports as required.
- Help to code invoices as they come in and keeping track of china, glassware, and silverware inventory levels.
- Establishing and maintain a welcoming and positive relationship with all St Ives members and employees.
- Assisting with F&B staff scheduling.
- Training and evaluating all F&B staff.
- Receiving and resolving complaints concerning food and beverage service.
- Serving as a liaison between the dining room staff and the kitchen staff.
- Conducting Pre-shift meetings for lunch and dinner service
- Making suggestions on improving service, hours of operations, menus, etc.
- Attending scheduled BEO staff meetings.
- Working knowledge of all menus and beverage programs.
- Assisting in hiring and retaining all F&B staff.
- Daily Food & Beverage operations in all club member dining outlets.
- Overseeing all implementation of St Ives policies and procedures for Food & Beverage Staff.
- Interacting daily with members and guests to assure maximum satisfaction by answering questions, solving problems, overseeing services and cleanliness.
- All other duties as assigned.
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift to 50 pounds.
- Continuous repetitive motions.
- Johns Creek Pouring Permit.
- TIPS Alcohol Certification – will provide application upon employment.
- Good communication and people skills are required.
- Committed to providing a high level of service, to exceed the expectations of our members.
- Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
- Private club experience preferred.
- Must be observant, safety conscious and able to react calmly and quickly to an emergency.
- Professional, displaying strong work ethics and working effectively as part of a team.
- Proficiency in hospitality POS platforms; Northstar Knowledge is a plus.
- Ability to fulfill assigned tasks quickly and efficiently.
- Holidays and Weekends Schedule required.
Recommended Jobs
Steward/Dishwasher - Benefits Include Medical, Free Room Nights, Paid Vacation, Free Employee Meals, and MANY MORE
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every …
Certified Nursing Assistant (CNA)
Trinity Life at Home About Us: Trinity Life at Home was established with a passion for helping families make informed decisions when needing in-home care services for their loved one. As a leade…
Office Administrative Assistant
Arbor Equity is a leading provider of tree care and plant health services, dedicated to delivering exceptional service to our clients and maintaining a positive, collaborative work environment. We ar…
Bookkeeper
We are seeking a highly organized and versatile Administrative & Bookkeeping Assistant to join our dynamic team. This integral role is perfect for a detail-oriented professional who excels at managing…
PINCH Max Cleaner
Key Responsibilities: Perform common area and turnover cleaning for multifamily properties. Follow provided cleaning checklists and maintain high-quality standards. Ensure timely completion of…
Addiction Counselor - Behavioral Health, PRN
Overview: Day shift- PRN Responsibilities: Provide Chemical Dependency counseling services to the Piedmont Healthcare Behavioral Health Programs. This will include group, individual, and family th…
Registered Behavior Technician (RBT)
Registered Behavior Technician/Behavior Technician(RBT/BT) About Myers Assessment and Therapeutic Services (MATS) Myers Assessment and Therapeutic Services strive to provide effective, individual…
Class A CDL Class A OTR Driver - Lease to Own Option - Home Weekends - Buford GA Job
Class A CDL Class A OTR Driver - Lease to Own Option - Home Weekends - Buford GA Job CDL Class A OTR Driver – $0.65/mile – Lease-to-Own Option – Home Weekends Mustic Logistics – Buford, GA Full-tim…
Full-Time, Part-Time Pet Sitter
Join our Team of Passionate Pet Lovers and Make a Difference! Are you a dog and cat enthusiast looking for a rewarding job opportunity? Buckhead Pet Pals is currently seeking dedicated individuals …
Senior Organizational Change Management Practitioner
Job Title: Senior Organizational Change Management (OCM) Practitioner Location: Remote Employment Type: Full-time About the Opportunity Are you an experienced change leader driven to he…