Office Support Specialist

This is a remote position.

Join the Barking Hound Village team as an Office Support Specialist , providing frontline administrative and clerical support to our dog daycare, boarding, grooming, and training facility. This hybrid role requires strong organizational skills with the flexibility to perform tasks onsite and remote when needed—ensuring seamless operations and exceptional client service both in-facility and from a remote environment.

Key Responsibilities

• Greet clients, answer phones, respond to emails, and direct inquiries—either onsite or remote , depending on scheduling.
  

• Schedule appointments, manage bookings, update calendars, and process service confirmations both in-person and remote .
  

• Prepare, format, and distribute documents (e.g., client communications, memos, reports), accessible from onsite systems or remote access.
  

• Maintain organized filing systems and records—physical onsite files and digital repositories for remote access.
  

• Assist with data entry, basic bookkeeping, and supply inventory tracking, whether coordinating onsite or remote .
  

Requirements

• High school diploma or equivalent; additional coursework in office administration or customer service is a plus.
  

• 1–2 years of experience in administrative, clerical, or receptionist roles—ideally with some hybrid or remote experience.
  

• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and basic scheduling or CRM tools.
  

• Excellent communication, multitasking capabilities, and a friendly demeanor—capable of supporting clients both onsite and remote .
  

• Strong organizational skills, attention to detail, and discretion with sensitive pet and owner information.
  

Benefits

• Health & Wellness: Employer-supported medical, dental, and vision insurance.
  

• Retirement Planning: 401(k) program with employer matching contributions.
  

• Paid Time Off: Generous PTO, paid holidays, and flexible scheduling to support work-life balance.
  

• Pet Perks: Free or discounted daycare, grooming, or boarding for your own pet—even when working remote .
  

• Professional Development: Access to training, career growth opportunities, and cross-role exposure.
  

• Work Flexibility: Hybrid work environment, blending onsite engagement with remote productivity.
  

• Tech Support: Home office stipend or necessary tools to support remote work effectively.
  

• Recognition & Rewards: Regular performance reviews with merit-based raises or bonus opportunities.