Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in Atlanta, Georgia. This is a long-term contract opportunity that offers a hybrid work schedule, combining both in-office and remote work. The ideal candidate will manage a portfolio of accounts, ensuring timely collections and resolving discrepancies efficiently. Responsibilities: - Contact customers to collect outstanding payments and resolve pricing deductions. - Investigate and address account discrepancies through thorough research. - Manage a portfolio of 60 accounts and ensure they are handled effectively. - Utilize Excel to organize data and track collection activities. - Maintain accurate and up-to-date records of billing and payment statuses. - Collaborate with internal teams to resolve disputes and improve processes. - Analyze account data to identify trends and recommend solutions. - Ensure compliance with company policies and collection procedures. - Provide regular updates on account statuses and collection progress to leadership. Requirements - Proven experience in commercial or consumer collections. - Familiarity with credit and billing collection processes. - Strong proficiency in Microsoft Excel. - Ability to manage a high volume of accounts with attention to detail. - Excellent communication and negotiation skills. - Analytical mindset with the ability to research and resolve discrepancies. - Knowledge of relevant collection policies and procedures. - Ability to work effectively in a hybrid environment, balancing in-office and remote work. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .