Coordinator of Residential Support

Coordinator of Residential Support

Job ID: 285026
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here:

Location

Statesboro Campus - Statesboro, GA

Department Information

University Housing

Job Summary

The Coordinator of Residential Support works within Residence Education to foster a safe and inclusive environment for students living in University Housing. The Coordinator assists with the oversight of residential student conduct and students of concern, including: case management, review and dissemination of behavior related issues and concerns, serving as a primary Maxient user for University Housing, training and education for conduct and policy for residential students, day-to-day crisis support and intervention, and working closely with campus stakeholders. Strong collaboration between University Housing and campus partners on both the Statesboro and Savannah campuses will be important.

This position is classified as a Campus Security Authority (CSA) as identified through the Jeanne Clery Act federal legislation. The Coordinator of Residential Support reports to an Assistant Director of Residence Education.

Responsibilities

• Develop, maintain, and assess a case management system for use within Residence Education regarding residential students of concern
• Create and implement a plan with other members of the Residence Education team to provide initial and continued support for residential students of concern
• Act as one of the primary Maxient software users for the Residence Education team
• Regularly review all conduct cases and concerns occurring in the residential spaces. Create a system for the efficient and effective review and processing of cases within Residence Education
• Serve as the staff member primarily responsible for editing and assigning cases to other hearing officers within the department. Work with Residence Education staff to collect missing information for final incident reports
• Assist in the development of policies and procedures regarding emergency response in the residence halls
• Oversee the submission of any conduct and care-related semesterly and annual reports by Resident Director staff, and submit other reports as requested
• Train professional and graduate staff on the use of Maxient and the proper format for hearing of cases
• Design, generate, and analyze reports regarding student trends related to behavior in the residential environment
• Meet regularly with direct reports to assure shared understanding of tasks, accomplishments, concerns, and upcoming needs
• Serve as a member of the Residence Education Leadership Team On Call staff responsible for the welfare of 5,000+ students during assigned duty weeks

Required Qualifications

Educational Requirements

• Master's Degree

Required Experience

• Two (2) years of post-masters experience

Preferred Qualifications

Preferred Educational Qualifications

• Master's Degree in Higher Education Student Services, Counseling, or a Related Field.

Preferred Experience

• Four (4) years of post-masters, progressive experience in a supervisory position in a residence hall environment.

Proposed Salary

$46,513 - $58,141

This is an exempt position paid on a monthly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relation skills
• Demonstrated skills in leadership, supervision, crisis intervention, group dynamics, flexibility, collaboration, and student conduct in a residence hall setting.

Apply Before Date

Open Until Filled

Application review may begin on May 6, 2025.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at [email protected] .

For technical support, please call the USG Service Desk at (877) 251.2644, or email [email protected] .

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid Driver's License upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment, may also include working outside at times.
• Workweek may occasionally extend beyond 40 hours.
• Occasional travel may be required.

Background Check

• Position of Trust + Education

To apply, visit