Brand Ambassador

Job Description

Job Description

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.

Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.

BRAND AMBASSADOR

Are you passionate about creating unforgettable first impressions and inspiring others to live confidently and actively? As a Leasing Specialist, you serve as a Brand Ambassador –the heartbeat of our community by welcoming prospects, guiding them through immersive property tours, and delivering a dynamic experience that reflects our commitment to wellness, vitality, and connection.

This role is perfect for someone who thrives in people-first environments, loves storytelling, and knows how to turn everyday interactions into moments of joy and inspiration.

Essential Responsibilities

• Be the face of the Pointe Grand community by greeting prospects with warmth, energy, and authenticity.
• Lead engaging, story-driven tours that highlight the lifestyle, amenities, and wellness-focused features of our property while achieving leasing and conversion goals.
• Spark meaningful conversations that uncover prospects' goals and show how our community supports a confident, healthy lifestyle.
• Collaborate with Leasing Experience Coordinators to ensure seamless scheduling and personalized tour experiences.
• Respond promptly and enthusiastically to inquiries via phone, text, and email.
• Ensure all tour paths, amenities, and model units reflect our vibrant brand image - clean, inviting, and full of life.
• Build lasting connections through proactive follow-up and genuine engagement.
• Foster a welcoming atmosphere that celebrates positivity and active living.
• Actively support with creating and maintaining social media and marketing presence on various platforms and community outreach efforts.
• Support the full journey through immersive tours, ensuring a seamless and personalized experience.

Qualifications & Abilities

• A flexible schedule and a willingness to work weekends to meet our prospects when they're ready to explore lifestyle living options.
• Skilled in social media strategy and execution to promote the community.
• Experience in leasing, hospitality, customer service, marketing, or sales is a plus - but your passion for people matters most.
• Exceptional communication skills and a natural ability to connect with individuals from all walks of life.
• Physical ability to navigate the entire property and showcase every corner of our active lifestyle.
• A high school diploma or equivalent.
• A valid driver's license for local travel and property operations (if applicable).

NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.