Resident Aide

Required Qualifications

Minimum requirements include the following:

v High school diploma or equivalent.

Major Duties and Responsibilities

Provides supportive services to the certified nursing assistant(s) and other staff as needed and performs duties as assigned.

Assists resident with meal delivery when resident can feed self and is on a regular diet with no alteration in consistency of food. Delivers meal and fluids. Does not assist with feeding.

Serves as a runner to and from kitchen for food and fluid substitutes as needed.

Ensures dining room is clean and ready for meal time such as set-up and clean-up of plates, utensils, napkins, ensuring dining areas are clean.

Delivers snacks to residents as instructed by the charge nurse or supervisor.

Completes housekeeping duties in resident rooms while CNA’s are providing care including but not limited to:

o trash removal

o sweeping

o mopping

o making beds

o cleaning over the bed tables

o organizing and cleaning closets and drawers

o cleaning wheelchairs and other equipment in resident room

Cleans dentures.

Makes list of residents whose fingernails and toenails need trimming.

Check every call light for proper working order. Make list if any issues are seen. Notify supervisor immediately.

Check privacy curtains for cleanliness. Retrieve clean privacy curtain from laundry as needed and change.

Assist with resident visitors as instructed.

Assist resident with tablet/i-Pad, phone, computer usage, any electronics, internet, tv, etc.

Delivers fresh water and ice for residents assigned according to schedule.

Takes dirty linen, trash and soiled clothing barrels to the laundry as needed. Retrieves clean linen, trash, and clothing barrels for the assigned unit to maintain par levels.

Cleans medical equipment not in use, cleans soiled and clean utility rooms on assigned unit.

Provides companion services as assigned such as but not limited to reading, table games, cards or other activity as requested by the resident.

Assists with transporting resident to activities once the resident has been safely transferred into a wheelchair by certified staff.

Delivers mail to residents as assigned.

Posts activity calendars in resident rooms as assigned.

Checks vacant rooms every shift to ensure room readiness for admissions.

Keeps nurse and supervisor informed of factors that interfere with being able to perform the work as assigned (i.e. resident refusal, reassigned to nursing unit).

Reports changes in a resident’s condition to the resident’s nurse and supervisor.

Additional Assigned Tasks

v Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

v Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

v Follows appropriate safety and hygiene measures at all times to protect residents and themselves.

v Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

v Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

v Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.

v Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

v Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

v Reports work-related injuries and illnesses immediately to supervisor.

v Follows established infection control policies and procedures.

v As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

v Ability to read, write, speak and understand the English language.

v Must be a supportive team member, contribute to and be an example of team work.

v Ability to make independent decisions when circumstances warrant such action.

v Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

v Must have patience, tact, and willingness to deal with difficult residents, family and staff.

v Must be able to relay information concerning a resident’s condition.

v Must not pose a threat to the health and safety of other individuals in the workplace.

v Must be able to move intermittently throughout the workday.

v Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.

v Ability to work beyond normal working hours and on weekends and holidays when necessary.

v Ability to assist in evacuation of residents during emergency situations.

v Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.

v May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.

v Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.

v May be subject to hostile or emotional residents, family members, visitors or personnel.

v Strong listening skills and ability to deal with conflict with professionalism and courtesy.

v Basic computer skills, including ability to navigate electronic medical record systems.

v Positive interpersonal relationship skills, including with persons of all ages and cultures.

v Ability to walk, stand, sit, bend, and stoop for extended periods.

v Dexterity of hands and fingers to perform resident care.

v Ability to lift, move, push or pull a minimum of 35 pounds.

v May work beyond assigned working hours, including weekends and holidays, when necessary.

Compliance as a Condition of Employment and Performance Appraisal

Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned if the tasks are similar or related to the essential duties of the position. Periodic revision may be necessary to reflect changes in expectations placed on the long-term care industry by various governmental agencies. This job description will be reviewed and/or revised annually and as needed.

Individual performance will be evaluated using the following scale:

1. Unsatisfactory: Achieves results that are far less than the standards identified for the performance factors rated.

2. Needs Improvement: Achieves results that are less than the standards identified for the performance factors rated. Exhibits the potential to become a competent performer. May be new to job or need skill development.

3. Meets Standards: Achieves results that meet the standards identified for the performance factors rated. This rating is the expected level of performance.

4. Exceeds Standards: Achieves results that usually exceed the standards identified for the performance factors rated.

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA) and insert state civil rights law, it is the policy of Facility Name to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact include name and/or department, telephone, and e-mail address.

Equal Opportunity Employer Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.