Product Manager Data & Insights

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.

THE POSITION
The Product Manager – Data & Insights will serve as the central bridge between internal stakeholders, technical teams, and external customers. This individual will shape the roadmap for data initiatives, define and refine reporting and analytics products, and ensure delivery of solutions that generate actionable insights. The role blends internal focus (supporting enterprise BI and analytics initiatives) with external focus (partnering with customers to improve and expand our data offerings).

RESPONSIBILITIES
Vision & Roadmap

• Define and maintain the data and insights product roadmap, ensuring alignment with enterprise reporting needs and customer-facing data product strategy.
• Develop and communicate a vision for data and insights initiatives, balancing short-term deliverables with long-term strategy.

Internal – Enterprise Data & Analytics

• Partner with BI, Data Engineering, and business teams (Finance, Operations, etc.) to capture requirements for internal reporting, dashboards, and analytics.
• Translate complex business needs into well-defined user stories and product requirements.
• Validate that data products meet defined quality, accuracy, and usability standards before release.

External – Customer-Facing Data Products

• Engage with customers to gather feedback on existing reporting and analytics features, and convert feedback into product improvements.
• Work with customer success and product marketing to support adoption of new data products and features.
• Track customer satisfaction, adoption, and business impact of external-facing data solutions.

Market & Competitive Intelligence

• Benchmark internal and external data/analytics capabilities against competitors and industry best practices.
• Maintain a competitive product matrix to identify gaps and opportunities for differentiation.

Cross-Functional Leadership

• Serve as a bridge between departments, ensuring alignment and consistent communication on data initiatives.
• Define and track KPIs and success metrics for both internal and external data products.
• Report regularly on roadmap progress, adoption, and product impact to leadership and stakeholders.

REQUIREMENTS
What we’re looking for

• 3–5+ years of experience as a Product Manager, Product Owner, or similar role, ideally with a focus on data, analytics, or insights.
• Proven ability to collaborate with both internal stakeholders (BI, Engineering, Finance, Operations) and external customers.
• Strong understanding of data concepts: reporting, KPIs, data modeling, governance, and analytics.
• Excellent communication, facilitation, and relationship-building skills.
• Experience creating and maintaining product roadmaps, writing user stories, and managing backlog prioritization.
• Analytical mindset with the ability to translate data into business value and actionable insights.

Preferred Qualifications

• Experience with BI/analytics tools (Sigma, Tableau, Looker, Power BI, etc.).
• Familiarity with modern data platforms (Snowflake, dbt, Airflow, Azure Data Factory, etc.).
• Experience in customer-facing SaaS product management.
• Background in agile product management (Scrum, Kanban, or hybrid).
• Strong ability to balance competing priorities across internal and external demands.

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.