Floor Manager/Internet Director

Job Description

Job Description

Location: Legacy Ford - [McDonough, GA]

Are you a dynamic, results-driven automotive leader who can seamlessly bridge the digital showroom and the physical sales floor?

[Your Ford Dealership Name] is looking for a talented and experienced professional to take on the crucial, hybrid role of Floor Manager . This is a high-impact position that demands a sharp focus on both e-commerce excellence and team management/sales performance .

• Own the Digital Pipeline: Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure rapid, high-quality responses and maximum appointment-to-show rates.

• Lead the Sales Floor: Serve as a Floor Manager , actively working deals, appraising trades, securing financing, and closing sales to maximize gross profit and volume.

• Mentor and Develop: Train, motivate, and manage a team of Business Development Representatives (BDRs) and Sales Consultants to achieve both internet and showroom sales targets.

• Set Strategy: Collaborate with the General Sales Manager (GSM) to develop and execute digital sales strategies, BDC processes, and floor procedures that ensure a top-tier customer experience.

• Drive CSI: Maintain exceptionally high Customer Satisfaction Index (CSI) scores across all digital and in-store touchpoints.

• Proven, verifiable experience (2+ years preferred) in Automotive Sales Management , with a strong background in Internet/BDC operations.

• Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management tools.

• Exceptional leadership, coaching, and deal-closing skills.

• A true "team player" who thrives in a fast-paced, high-volume environment.

• Ford/Lincoln experience is a plus, but not required.

• Highly Competitive Compensation Plan: Industry-leading pay structure (salary + uncapped commission/bonuses) commensurate with experience and results.

• Full Benefits Package: Health, Dental, Vision, 401(k) with company match.

• Career Growth: A clear path for advancement within our organization.

• A Positive Culture: Work alongside a professional and supportive management team at a leading Ford dealership.

Ready to lead our sales into the future?

If you are a proven difference-maker who can excel on both the internet and the floor, apply today!