Medical Front Desk
shift: First
work hours: 8 AM - 4 PM
education: High School Responsibilities
- Patient Check-In & Check-Out: Greet patients warmly, verify identity, collect and update demographic and insurance information, and manage the waiting area flow.
- Appointment Scheduling: Manage the clinic schedule efficiently, balancing routine skin checks, urgent cosmetic consultations, and surgical procedures (like biopsies or Mohs surgery).
- Insurance Verification: Cross-check patient insurance plans, obtain necessary pre-authorizations for dermatology-specific treatments, and explain copays or deductibles to patients.
- Payment Collection: Collect copays, deductibles, and payments for cosmetic procedures or retail skincare products, managing daily cash drawer balancing.
- Communication & Inquiries: Answer multi-line phones, route medical questions to the clinical triage team, and accurately handle patient messages through our Electronic Health Records (EHR) system.
- Administrative Support: Maintain a clean, organized reception area, scan incoming medical records, and comply strictly with HIPAA regulations regarding patient privacy.
- working in a smoke free environment
- Front Desk Coordination
- Patient Care Coordination
- Patient Scheduling
- Receiving Incoming Calls
- Medical Secretary Duties
- EHR/Epic
- Years of experience: 3 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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