Service Operations Lead ( {{city}})
Are you open to the next move in your career? Ready to see your efforts drive an impact? Our Service Operations Lead will be a key contributor to three important focuses of Mayberry Electric's Service Department - Client Engagement, Team Support, and Operations .
This Candidate Will Add Value To Our Team By:
- Proactively oversee the Field's schedule.
- Run two key Preventative Maintenance programs that are relied on heavily by our clients.
- Compile several internal and external reports for tracking and decision making.
- Handle day to day operations, supporting various project needs.
- Follow-up with clients on projects and proposals.
- Create documentation of our processes for training purposes.
- Collaborate with the Service Team to ensure a high standard of data is maintained in our software platforms.
- Engage clients through in-person events with BOMA Georgia, maintaining active involvement all throughout the year.
- Attend and support planning functions for client events.
The Skillsets You Will Need:
- Excellent written and verbal communication skills.
- Able to prioritize tasks in a fast-paced environment.
- Computer savvy.
- Strong reporting skills.
- Build great relationships!
- Experience in contracting a plus.
- CRM experience a plus.
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