Client Services
Job Description
Job Description
- Review internal e-mail and client-hosted platforms to review for deliverables and client inquiries.
- Maintain calendar of regularly scheduled reporting requested by clients.
- Communicate regularly with client employees via phone, e-mail, and video conference to field client requests.
- Escalate internally to report issues and pain points conveyed by client representatives.
- Assist in the development of workflow materials that accurately describe deliverables schedules and client interface processes.
- Candidate should possess strong communication skills and be adept at managing multiple tasks to completion.
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