General Manager

THE IRISH EXIT: GENERAL MANAGER (ATLANTA)

The Irish Exit is seeking a General Manager to help launch one of Atlanta's most exciting new hospitality venues in the heart of Centennial Yards, widely considered the most significant development in downtown Atlanta in decades. Positioned alongside COSM and Live Nation in the center of Atlanta's new entertainment district, The Irish Exit sits just steps from Mercedes-Benz Stadium and State Farm Arena.

But this isn't just about location, it's about what we're building inside it: a place defined by the warmth, energy, and sense of community that underpin every great Irish pub. With community at its core, the General Manager, as the first leadership hire, will build the team from the ground up, shape the culture, and ensure the space earns its place as a true Irish pub. In doing so, the General Manager will lead all aspects of the venue, setting the standard for hospitality, culture, and operational excellence, grounded in strong hospitality instincts, financial discipline, and the ability to build and develop a high-performing team.

KEY RESPONSIBILITIES

Leadership & Culture:

• Shares and embodies our core values and love of Ireland and Irish pubs, serving as a standard-bearer for the company while maintaining a positive, optimistic, and professional attitude at all times.
• Leads and develops a high-performing team, setting the standard for professionalism, accountability, and Irish hospitality.
• Recruits, onboards, coaches, and develops team members while fostering a strong team culture, pride in the venue, and exceptional service standards.
• Maintains a visible presence on the floor during service and stays closely connected to both the team and the guest experience.

• Ensures every customer receives warm, authentic Irish hospitality, every single customer, every single time.
• Ensures the building's atmosphere and experience are maintained throughout service, including lighting, temperature, sound levels, screen content, cleanliness, and overall presentation.
• Monitors reviews and customer feedback, addressing issues quickly, and continuously improving the customer experience.

• Oversee day-to-day operations of the venue, ensuring service standards, product quality, and operational procedures are consistently executed across FOH and BOH.
• Champion the team schedule, ensuring shifts are well structured, the venue is properly staffed, and team members are set up for success while remaining compliant with all team member regulations.
• Oversee POS and website functions, ensuring menus are updated, and team members follow all standard operating procedures, including opening/closing, comps, voids, and back-office administration.
• Ensure all food and beverage products are executed according to recipes, presentation standards, and quality expectations.

• Manages financial performance of the business, including sales revenue, COGS, payroll, expenses, and profitability targets.
• Oversees cash and credit management functions, including strict loss prevention standards, ensuring all procedures are consistently followed.
• Oversees inventory control and operational reporting.

• Ensures the building, equipment, and venue environment are maintained to the highest standard.
• Maintains compliance with Department of Health regulations and enforces safe work practices across the team.

• Oversees private events and group bookings, responding to leads and ensuring successful execution.
• Actively engages with the downtown Atlanta business community by building relationships with key stakeholders and contributing to the district's continued success.

• Proven leadership experience in a high-quality bar, restaurant, or hospitality venue.
• Strong operational systems and process discipline across bar and restaurant environments.
• Financial literacy with the ability to manage budgets, labor, costs, and profitability targets.
• Deep hospitality instincts with meaningful bar and beverage experience.
• Passion for food, beer, wine, spirits, and cocktails with a commitment to product knowledge and quality.
• Entrepreneurial mindset with the ability to take ownership and drive the success of the venue.
• Strong leadership and communication skills, with the ability to build and motivate high-performing teams.
• A growth mindset with a desire to learn, improve, and continuously raise standards.
• Flexibility to work the schedule required to lead a high-energy hospitality business.
• Excited to work alongside a highly motivated ownership group committed to building one of the best Irish pubs in the Southeast United States.

• Competitive salary with performance-based profit incentives.
• Fully paid competitive health insurance.
• Paid time off and parental leave.
• Dedicated on-site GM parking and direct access to MARTA.
• Team member assistance and wellness programs.
• Leadership schedule with autonomy to structure the week around operational needs.
• Professional development plans and continuing education opportunities.
• Tuition reimbursement for industry-focused education and courses.
• Team-building activities and events.
• Opportunity for long-term career growth and advancement as the business expands.
• 50% discount throughout The Dead Rabbit group of bars.