Senior Systems Administrator
Key Responsibilities
- Maintain and manage order, BOM, and product data within ERP and internal systems, ensuring accuracy and consistency across the full order lifecycle from intake through production and shipment
- Develop a deep understanding of business processes across operations, engineering, and manufacturing, including how front-end workflows connect to backend data structures and SQL systems
- Act as the bridge between engineering, operations, and production by translating engineering outputs (BOMs, SKUs, configurations) into accurate, production-ready system data
- Ensure accuracy and integrity of Bills of Materials (BOMs), identifying and resolving discrepancies between engineering documentation, ERP data, and production requirements
- Coordinate and support engineering workflows, including prioritization, issue resolution, and alignment with production timelines
- Support product configuration and SKU design based on order requirements, engineering constraints, and manufacturing capabilities
- Maintain and manage part-level and product-level statuses within ERP to ensure accurate planning, tracking, and execution on the production floor
- Analyze cross-functional workflows to identify inefficiencies and reduce manual effort through process improvements and automation
- Design and implement scalable process improvements that enhance data flow, system reliability, and operational efficiency
- Troubleshoot operational and system-related issues by identifying root causes across workflows, data structures, and system interactions
- Act as a central point of coordination across teams, ensuring alignment between systems, processes, and execution
- Continuously evaluate and refine processes to improve accuracy, efficiency, and overall business performance
Qualifications
- 5+ years of experience in operations, engineering coordination, or a similar role
- Strong analytical and organizational skills with close attention to detail
- Experience working with ERP systems and data-driven workflows
- Proficiency with SQL or the ability to understand and work with backend data structures
- Strong problem-solving and communication skills
- Ability to take ownership of processes and work independently
Preferred Experience
- Experience with 2020 Insight ERP is a huge plus
- Experience in cabinetry, manufacturing, or a related industry
- Familiarity with BOM management, product configuration, and engineering workflows
- Experience with process optimization and automation
What Success Looks Like
- Accurate and reliable data across ERP and internal systems
- Seamless alignment between engineering, operations, and production
- Reduced manual workload through improved workflows and automation
- Proactive identification and resolution of issues before escalation
- Scalable, efficient processes that support business growth
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