Community Management Social Media Specialist

Openwork is assisting a firearm manufacturing company located in Smyrna GA seek a Community Management Specialist Shift is 8 AM to 4:30 PM. Pay is $23.40 per hour

Please apply if you meet the below qualifications are are interested in this Community Management Specialist role.

General Purpose:
The community management specialist reports to the Communications Manager and is responsible for assisting with social media strategy implementation by posting engaging with the community through various channels to ensure a favorable public image on behalf of company

Supervisory Responsibilities: None.

Duties and Responsibilities (other duties may be assigned):
General Duties:

• Responsible for executing community response strategies and engagement through various communication channels as the brand to further develop the community.
• Monitor general inquiries and community engagements, cultivating new communities and managing branded online communities on the company’s behalf using Facebook, Instagram, Twitter, YouTube, forums, blogs and other social media channels.
• Provide assistance to the content creation team and relevant content recommendations based on community feedback and engagement through tracking metrics and monitoring relevant conversations.

Administrative Assistant Duties:

• Serves as the Administrative Assistant to the Marketing Director.
• Implements social media and communication campaigns through engagement with communities that align with larger communication strategies.
• Provide recommendations and assistance in content creation for engaging text, image and video development.
• Respond to comments and customer queries in a timely manner on company managed social platforms and general blogs and forums.
• Respond to and assist with customer queries, donation and sponsorship requests, and event support requests through various channels of communication.
• Monitor and report on social listening, community and media engagement, sponsorships, and event support.
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing and Communications teams to ensure brand consistency and messaging.
• Maintain product knowledge and availability within market spaces.
• Build relationships with customers, potential customers, industry professionals and journalists.
• Stay up-to-date with digital technology trends.
• Contributes to team effort by accomplishing related results as needed.

Qualifications/Job Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities.

• Ability to identify and track relevant community metrics such as repeat attendance and engagements.
• Ability to interpret website traffic and online customer engagement metrics.
• Attention to detail and ability to multitask.
• Ability to remain flexible, handling changing priorities and tight deadlines.