Hospital Clinical Implementation Specialist

Job Description

Job Description

IN SUMMARY...

The Clinical Hospital Implementation Specialists are entrusted with training and supporting Azalea hospital clientele to learn the software and utilize it to its fullest potential. This role will be instrumental in cultivating and evolving client relationships.

WHAT YOU WILL DO...

• Customize implementation elements, training, and programs to align to individual client needs
• Develop, schedule, and conduct implementation and training meetings, both onsite and remotely with assigned clients
• Conduct workflow analysis meetings across clinical departments
• Maintain comprehensive documentation related to all EHR implementation activities, including obstacles or issues encountered in efforts to reduce repeat errors and redundancies
• Contribute to training material development in collaboration with the Implementation team
• Assist in the implementation process of system upgrades and update training courses
• Collaborate with multiple departments to facilitate resolutions for issues or obstacles pertaining to software applications
• Perform other duties as assigned
• Ability to travel up to 50%

BACKGROUND AND SKILLS YOU WILL BRING...

• Credentialed RN with 3-5 years of hospital experience
• Prior demonstrated experience implementing EHRs, or health information technology preferred
• Previous experience in developing clinical workflows with documentation and processes that align with program goals and objectives
• Experience in training, educating, and instructing clinical and other users on features and operations of software applications
• Advanced communication and organizational skills with the ability to influence results at multiple organizational levels
• Customer service and client relations acumen
• Excellent computer skills with strong proficiency in web-based and SaaS application
• Flexibility and adaptability; must be able to seamlessly pivot to meet objectives of physicians, practice administrators, and other executives

SUCCESS LOOKS LIKE...

• Being aggressive and taking initiative; we trust you to move the needle forward
• Doing the job; outcomes are just as important as strategy
• Being adaptable and amenable to meet the changes of a dynamic and evolving industry
• Demonstrating humility; partnership and collaboration is who we are and how we operate
• Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU...

• Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
  • Generous employer sponsored subsidy towards employee's medical insurance premiums
  • Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
• Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
• Economic opportunity : Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement

Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.