Doorperson
Every day is different, but you'll mostly be:
- Greeting guests warmly upon arrival and offering assistance promptly.
- Opening doors and welcoming guests in a courteous and professional manner.
- Assisting with traffic flow at the hotel entrance and ensuring guest safety.
- Coordinating with Bell Desk and Front Office teams for seamless guest arrivals and departures.
- Calling taxis, assisting with transportation arrangements, and managing guest drop-offs and pickups.
- Maintaining cleanliness, order, and presentation of the hotel entrance and driveway area.
- Supporting guests with basic inquiries and directing them to the appropriate departments.
- Representing the hotel brand with professionalism, courtesy, and confidence at all times.
- Previous experience as a Doorperson, Bell Attendant, or similar guest-facing role , preferably in a hotel environment.
- Friendly, polite, and service-oriented personality.
- Physically fit and able to stand for extended periods.
- Good communication skills in English
- Well-groomed appearance and professional demeanor.
- Ability to remain calm, alert, and courteous at all times.
- Flexibility to work shifts, weekends, and public holidays.
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