Product Support Engineer

Andritz
Alpharetta, GA

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Perform Project Engineering and Support for Crane capital Projects and Crane Service.

QUALIFICATIONS:

BS Mechanical Engineering or Structural Engineering

  • Experience designing welded steel structures
  • Experience with cranes or heavy machinery industry desired
  • Good written & verbal communication skills (English)
  • Ability to occasionally work outside at high elevations
  • Good interpersonal skills & team player
  • Ability to respond to emergency situations on weekends or evenings
  • Ability to travel in USA and Canada
  • Experience with common engineering tools such as AutoCAD, Inventor, MathCAD, SAP2000 (or other FEA)
  • Basic understanding of mechanisms and electromechanical systems is a plus

TASKS:

  • Create general arrangement & layout drawings and equipment detail drawings for crane components
  • Perform basic equipment component selection and basic structural analyses
  • Perform equipment design and produce drawings and 3D models with AutoCAD and Inventor
  • Create welding, machining, and other typical mechanical engineering drawings
  • Act as a product expert during manufacturing and quality control activities
  • Support site activities as required during installation and start-up
  • Perform field measurements for modernization projects
  • Serve as the primary engineering contact for field service personnel during troubleshooting and repair activities
  • Monitor and coordinate project schedules and activities in support of product quality and delivery
  • Assure all field work is performed in accordance with the design and standards.
  • Travel for vendor and site visits
  • Participate in project meetings with Product and Project management

KPIs:

  • Engineering completed on schedule and within the budget
  • Quick response time for spare part designs
  • Maintain drawing folders for crane service
  • Maintain drawings and lists for part or equipment modifications
  • Completes tasks accurately and thoroughly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Posted 2025-09-30

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