Lifeline Agent
Job Summa ry :
We are seeking a reliable and customer-focused Lifeline Phone Distribution Agent to distribute free Lifeline phones to eligible low-income individuals and families. Key Responsibilities:
- Distribute free Lifeline phones to eligible recipients at community events, outreach centers, or other designated locations
- Verify recipient eligibility for the Lifeline program
- Explain phone features and benefits, including free monthly service
- Assist recipients with phone activation and setup
- Provide excellent customer service and address recipient concerns
- Maintain accurate records of phone distributions and recipient information
Requirements:
- High school diploma or equivalent required
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Ability to lift and transport phone distribution equipment (up to 25 lbs)
- Reliable transportation to distribution locations
- Familiarity with government assistance programs and low-income communities preferred
Working Conditions:
- This is a field-based position, requiring travel to community events and outreach centers
- Agents must be available to work flexible hours, including evenings and weekends
- Ongoing training and support are provided to ensure Agents feel confident and equipped to handle the demands of the role
What We Offer:
- Competitive rate
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- The satisfaction of making a meaningful difference in the lives of low-income individuals and families
Job Types: Full-time, Part-time
Pay: $15.45 - $18.07 per hour
Shift:
- Day shift
- Morning shift
Work Location: In person
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