Logistics Coordinator
- Coordinate daily supply and demand forecasting of intermodal chassis
- Maintain inventories, and issue “flips” and “swings” as necessary
- Coordinate & process dispatch requirements in support of bare chassis repositioning in multiple markets
- Oversee and maintain the spreadsheets and reports for the coop and de-coop projects
- Communicate with area depots, marine and rail terminals to resolve service issues
- Assist Data department in reconciling depot and terminal inventories
- Provide a personable, professional and confident customer experience over the phone
- Communicate with motor carriers regarding service levels and adherence to service guidelines
- Recommend chassis supply solutions during peak periods or special customer needs
- Prepare and disseminate information to management
- Negotiate drayage rates with motor carrier companies to ensure best terms
- Monitor & report on service levels to drive vendor choice
- Maintain records of vendor rate agreements
- Process vendor invoices for payment as required
- Accept or reject vendor invoices per rate and job order agreements
- Manage department projects (voluntary withdrawals, etc.) as assigned
- Train colleagues in day-to-day processes and systems to ensure operational continuity
- Provide consistent and timely communication to customers and stakeholders pertaining to all aspects of equipment movement
- Other duties as assigned
- Bachelor’s degree or 3-5 years’ experience, with prior experience in dispatch operations or logistics/equipment control is preferred.
- Ability to adhere to procedures, standards, and activities
- Demonstrated “Can Do” attitude by displaying the ability to use perseverance and initiative to ensure top performance, quality and service
- Be proactive and work well under pressure
- Ability to multi-task, organize and prioritize daily
- Proficient in the use of web based application
- Ability to work independent at times, with sound decision making ability
- Ability to work occasional weekend duties for holiday or contingency coverage
- Personable, confident and ability to effectively respond to customer problems, requests and requirements
- Health Care, Dental, and Vision Insurance
- Life, Short Term & Long Term Disability Insurance
- 401(k) with Company Contribution
- Paid holidays and vacation
- Professional development and growth opportunities
- Collaborative and innovative work environment.
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