Account Resolution Coordinator

Children's Healthcare of Atlanta

Brookhaven, GA

Account Resolution Coordinator Location Brookhaven, GA : Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Meets all department collection and follow-up performance expectations. Completes assigned work in a timely fashion and reports any issues or obstacles to lead collector or patient accounts supervisor to ensure swift resolution. Identifies payor trends proactively in relation to zero payment, payment variance, billing, and denials. Works closely with other collectors and lead collectors in completing claims billing and follow-up collection activities. Completes projects as requested by patient accounts manager or patient accounts supervisor. Adheres to company and department attendance, basic work requirements, and other policies and procedures. Experience 1 year of experience in insurance billing or collections, with a general knowledge of hospital business office functions Preferred Qualifications Some college 2 years of experience in insurance billing and/or collections, with a general knowledge of hospital business office functions Knowledge of key Children's Healthcare of Atlanta patient accounting applications, e.g., Epic Resolute, Dentrix Dental, Clearinghouse, or comparable system Education High school diploma or equivalent Certification Summary No professional certifications required Knowledge, Skills, and Abilities Knowledge of third-party requirements and policies, including Medicaid, Managed Care, Blue Cross Blue Shield, care management organizations, health maintenance organizations, preferred provider organizations, commercial payors, and self-pay Must have excellent telephone communication and customer service skills Excellent written and verbal communications skills Familiar with medical terminology, including diagnosis and procedure codes Must be able to meet department/individual goals Must be able to type 45 words per minute Must be able to operate personal computer-based systems, including working knowledge of word processing, spreadsheet, and billing software Job Responsibilities Performs daily billing of claims to third-party insurance following the guidelines of the UB04 and HCFA 1500 manual. Ensures that special billing needs by payor are performed to prevent denial of claims and delay in payment. Prepares and submits all final bill claims, secondary claims, rebills, and late charges on a daily basis, maintaining a current status. Performs routine follow-up on unpaid insurance claims, taking appropriate action to resolve problems causing delay in reimbursement. Documents all telephone and correspondent communications with third-party payors and guarantors thoroughly via online activity codes. Prioritizes and works proactively on accounts in assigned work queue to ensure all accounts are submitted in a timely manner. Complies with department workflows and routines. Contacts guarantors and other insured parties when additional information is needed and takes appropriate action to resolve any delay in reimbursement. Works correspondence daily, including adding Medicaid eligibility to self-pay and commercial accounts. Works returned mail on high-dollar accounts and correspondences from third-party payors. Takes appropriate action to resolve all insurance, bad debt, and/or self-pay unpaid balances. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Patient Financial Services

Posted 2025-09-30

Recommended Jobs

Assistant Operations Manager - Warehouse

TopLine Corporation

Milledgeville, GA

Job Description Job Description Position Overview: The Assistant Operations Manager - Warehouse is a key contributor to the efficient and timely management of the company's daily warehouse opera…

View Details

Posted 2025-09-25

Head of Quality Control

Gerresheimer

Peachtree City, GA

Gerresheimer is the global partner for pharmaceutics, biotech, healthcare, and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging solutions and drug delivery syst…

View Details

Posted 2025-09-24

Account Manager

HIRSCH GLASS CORP

Norcross, GA

Job Description Job Description Are you a relationship-builder with a passion for sales and design? Do you thrive in fast-paced environments and love helping clients discover high-end products th…

View Details

Posted 2025-09-25

Hospice Marketer

Titan Placement Group

Atlanta, GA

Hospice Marketer Hospice Marketer needed in Atlanta, GA. Titan Placement Group invites you to explore an opportunity in Atlanta, Georgia. As the state’s capital and most populous city, Atlanta …

View Details

Posted 2025-09-29

Mech Serv Mechanic

Andritz Fabrics and Rolls, Inc

Griffin, GA

ANDRITZ is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation i…

View Details

Posted 2025-09-02

Assistant Manager

Hardee's

Baxley, GA

Come join our Rapidly Growing Team at Rocket Enterprises/Hardee's. We are here to make the customer say WOW! and it starts with you! Apply Now! The Assistant Manager assists the Restaurant Manager wi…

View Details

Posted 2025-09-30

B2B Outside Sales Representative

Hydrate HQ

Atlanta, GA

Job Description Job Description Outside B to B Sales – #1 Opportunity in the US – Bottlefree Drinking Water & Ice Systems We are seeking a Sales Representative to join our team! You will hunt …

View Details

Posted 2025-09-22

Simulator Technician II - Security Clearance Eligibility Required

AVT Simulation

Fort Benning, GA

Job Description Job Description Job Summary The Simulator Technician II is responsible for building, maintaining, repairing, and operating various types of simulators used in training programs…

View Details

Posted 2025-09-26

Entry Level Territory Sales Representative

Executive Financial Partners LLC

Statesboro, GA

Company Overview: Executive Financial Partners provides supplemental health insurance solutions that protect families, individuals, and businesses from the unexpected. We combine industry expertise wi…

View Details

Posted 2025-09-25

Apptad - SRE (Security Engineer)

Apptad Inc

Georgia

SRE (Security Engineer) We are seeking a skilled and motivated Cloud Security Engineer SRE to join our dynamic team. The ideal candidate will possess a strong technical background in systems admini…

View Details

Posted 2025-09-29