Bilingual Front Desk Associate (English/Spanish)

About Us:
Join our vibrant team at Consultorio Medico Hispano, a leading medical clinic dedicated to providing exceptional care to our community. At our clinic, we believe in fostering a dynamic work environment where every team member plays a crucial role in ensuring our patients receive the highest quality of care. If you're passionate about making a difference in people's lives and thrive in a fast-paced setting, we want you to be a part of our team.

Position Overview:
We are seeking a dedicated and personable Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a key role in providing excellent customer service and ensuring the smooth operation of our clinic. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking in a dynamic environment.

Responsibilities:

• Greet patients and visitors with a warm and welcoming demeanor.
• Schedule appointments and maintain the clinic's appointment calendar.
• Answer phone calls, respond to inquiries, and provide information to patients.
• Verify patient information and insurance details.
• Coordinate patient intake and discharge processes.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks such as filing, data entry, and billing.
• Collaborate with medical staff to ensure efficient patient flow.
• Handle patient concerns and complaints with professionalism and empathy.
• Uphold HIPAA compliance and patient confidentiality at all times.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in a medical or healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a positive attitude.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in computer skills, including Microsoft Office Suite.
• Detail-oriented with exceptional organizational skills.
• Ability to prioritize tasks and manage time efficiently.
• Familiarity with medical terminology and insurance procedures is a plus.
• Bilingual proficiency (English/Spanish) required.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for career advancement and professional development.
• Collaborative and supportive team environment.
• Rewarding work that makes a difference in the lives of others.
• Convenient location with access to public transportation.

Job Types: Full-time.

Pay: $14.00 - $16.00 per hour.

Expected hours: 32-40 per week.

Benefits:

• Employee discount.
• Flexible schedule.

Schedule:

• Day shift.

Work Location: In person .