Customer Service Associate
- 5+ years-experience in a customer service role working with clients and customer support to close out open issues, technical issues, and projects.
- Must be adept at managing clients expectations and confident in facilitating solutions on behalf of the client.
- Must be adept at liaising and managing clients and the support department’s open support tickets.
- Experience with coordinating open network issues, communication issues, ERP software issues, CRM software issues, CPQ software issues, and eCommerce issues.
- Competitive salary
- Top notch medical, dental, vision, life insurance, and disability coverage
- 401(k) retirement plan
- Supportive team environment
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