Automotive Customer Experience Specialist
McClary Tire in Athens, AL i s seeking an Automotive Customer Experience Specialist .
Company Overview:
At McClary Tire we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.
Opportunity :
Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Position Overview:
As an A utomotive Customer Experience Specialist at McClary Tire you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.
As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction.
Key Responsibilities:
Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.
Benefits:
We Offer Weekly Payroll
Retirement Services of 401(k) or Roth
Medical, Dental and Vision insurance options
Employer Paid Life Insurance Plan up to $50,000
Employee, Dependent and Supplemental Insurance
Accrual of Paid Time Off in first year and Paid Holidays
Employee Assistance Program
Employment Eligibility:
Formal Application for Employment and Background Screening Authorization is required.
A current and valid driver’s license is required.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment
Recommended Jobs
Electrician Helper with Ace Electric
Description: Our Mission is to Identify, Hire, Train and Retain the very best people! Could that be you? Join the Ace Electric team for opportunities to work with the best team and build your …
Bartender
Fresh Bagels and Delicious Food served for Breakfast and Lunch. A bartender is responsible for providing a positive and friendly guest experience by interacting with patrons while satisfying their be…
Leasing Manager
UnisonHire is proud to partner with a highly respected residential property management organization seeking a driven and strategic Leasing Manager to join their team. Our client is committed to cre…
Veterinarian | Hahira Veterinary Clinic | Hahira, GA
Overview Hahira Veterinary Clinic, a CareVet partner, has a tremendous opportunity to join our thriving practice in Hahira, GA! This position offers a six-figure salary plus production, clinica…
Multi-Line Claims Adjuster - Georgia
A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketpla…
Server
Server (Part-Time) Work With Purpose: At Savannah Square, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our miss…
Hospice Nurse Practitioner (NP)
Hospice Nurse Practitioner (NP) Atlanta, Georgia We’re hiring a Hospice Nurse Practitioner in Atlanta, Georgia who wants meaningful patient relationships, schedule flexibility, and the opportuni…
Veterinarian - Emergency
Job Summary Seeking a dedicated and compassionate Veterinarian to deliver high-quality medical and surgical care in a fast-paced clinical environment. This role focuses on providing exceptional …
RN - Infusion, PRN
Overview: Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both …
Flatbed Die Cutter Operator
PURPOSE OF POSITION: The Flatbed Die Cutter Operator is responsible for the performance of manual and machine tasks in the set-up, maintenance, and operation of die-cut equipment to accurately pro…