Medical Front Office Manager

The Medical Front Office Manager serves as the primary contact of the practice, ensuring every patient’s journey begins with a professional and welcoming experience. This role is a blend of high-level hospitality, medical billing administration, and operational logistics. You will be responsible for the "administrative readiness" of our patients, ensuring that financial responsibilities are clear and that the office runs like a well-oiled machine. Hours: Monday through Friday. Hours will vary between 6:30am-7:00am start time to 4:00pm. This position will be an on site role located primarly in Sandy Springs, GA.

salary: $50,000 - $59,999.99 per year
shift: First
work hours: 6:30 AM - 4 PM
education: Associate

Responsibilities

• Greet patients and visitors with professionalism, acting as the face of the practice.
• Manage the patient check-in process and monitor office flow to minimize wait times.
• Direct incoming calls efficiently, providing direct answers or routing to the appropriate department.
• Read and interpret complex insurance verifications and alerts to ensure accurate billing.
• Collect payments for services rendered and balance credit card machines daily.
• Identify and clearly explain outstanding balances and payment responsibilities to patients.
• Analyze patient charts to apply insurance discounts or adjustments, and accurately separate charges between entities.
• Proactively notify the finance team regarding any changes in patient insurance coverage.
• Maintain and audit critical reports on a daily and weekly basis
• Ensure all billing and patient data aligns with practice standards and financial regulations.
• Count, order, and distribute supplies; maintain accurate inventory levels to prevent shortages.

Skills

• Office Management (3 years of experience is required)
• Front Office Management
• Insurance Verification (3 years of experience is required)
• Scheduling Appointments
• Oral Communication
• Written Communication
• Collecting Payments
• Answering Phones
• Organization
• Maintaining Calendars
• Patient Financial Services (3 years of experience is required)
• Medical Billing
• Front Desk Coordination
• Operations
• Leading Teams

Qualifications

• Years of experience: 3 years
• Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.