Front of House / Cashier

Job Description

Job Description

Job Overview

The ideal Front of House employee is one of our most important roles and is self-motivated, friendly and committed to providing outstanding customer service every day. In this role you’ll…

• Be knowledgeable and enthusiastic about the restaurant's menu and products and able to assist customers in navigating the menu and placing orders
• Deliver legendary customer service by determining the customer’s needs & suggesting products to enhance service & meet or exceed sales goals.
• Assist with new employee training by positively reinforcing successful performance and offering assistance as needed
• Support other areas of the restaurant as requested, answering telephones, restocking counter station and condiments, packing and checking to-go and delivery orders, cleanup and documentation
• The ability to communicate clearly and professionally with customers and coworkers
• Thrive in a fast-paced environment and embrace working a flexible schedule
• Ability to get a pouring license for beer, wine and liquor sales - must be 18
• Maintain regular and consistent attendance and punctuality
• Sweeping the floors, patio, wiping tables and other related cleaning tasks (ie. bathrooms)
• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
• Contribute to positive team environment by recognizing changes in partner moral and performance and then communicating with the store manager

What we're looking for:

• Ability to create a friendly and inviting guest experience in person and over the phone
• Attention to detail; you make sure every to-go order is accurate
• A can-do attitude; you tackle every task with a smile
• Team player; you’re always willing to give and ask for help
• Must be at least 18 years old

What we offer:

• Flexible scheduling
• Full and part-time availability
• Discounted shift meals
• Career growth opportunities

Note: This job description is not intended to be all-inclusive. All team members may perform other related duties as assigned by their supervisor.