IT Project Manager - Workday & ServiceNow Implementations (Remote US)

Our client is seeking an experienced Project Manager with a strong background leading Workday or ServiceNow implementation projects . This role requires hands-on ownership of project planning, execution, governance, stakeholder management, and delivery of technology initiatives in a large-enterprise environment. The ideal candidate brings strong PM discipline, excellent communication skills, and a proven ability to drive cross-functional teams toward successful go‑lives.

No Visa Sponsorship

Contract Duration: 12 months | W2

Location: Remote (U.S. Based)

Requirements:

Project Leadership & Delivery

• Coordinate cross-functional teams, technical resources, SMEs, and vendor/implementation partners.
• Lead end-to-end delivery of Workday or ServiceNow implementation projects, including planning, design, build, testing, deployment, and hypercare.
• Develop and maintain core PM artifacts such as project charters, project plans, RACIs, risk/issue logs, and executive status reports.
• Establish project cadence, facilitate planning sessions, and manage timelines, dependencies, and deliverables.

Governance & Stakeholder Management

• Communicate project status, risks, and mitigation plans to senior stakeholders.
• Manage scope, change requests, and issue escalation to ensure project objectives remain on track.
• Drive project governance, including steering committee updates, sponsor alignment, and decision-making forums.

Execution & Process Management

• Lead risk identification, mitigation planning, and issue resolution to prevent recurrence.
• Support testing/UAT planning, cutover readiness, deployment activities, and post‑go‑live stabilization.
• Ensure project documentation, reporting, and communication follow established PM standards.
• Identify process improvement opportunities and support adoption of new processes or system enhancements.

Collaboration & Communication

• Facilitate cross-team collaboration and maintain strong communication channels with business owners, technical teams, and leadership.
• Gather and synthesize information from process owners to understand current-state and future-state workflows.
• Provide clear, actionable updates and ensure alignment across all project participants.

Qualifications (Must-Haves)

• Experience with virtual collaboration tools (Zoom, WebEx, Teams, etc.)
• Proficiency with PM tools such as MS Project, SharePoint, Smartsheet, or similar.
• Ability to work full-time hours with flexibility for occasional overtime or travel for project needs (airfare/mileage reimbursed)
• Experience leading Workday OR ServiceNow implementation projects (full lifecycle ownership required)
• 3+ years of project management experience and 6+ years working on technology project teams.
• Demonstrated experience creating and managing PM artifacts (charter, plan, RACI, risk log, status reports)
• Strong stakeholder and communication management skills, including interaction with senior leadership.
• Experience managing multiple concurrent technology projects in a structured, enterprise environment.
• Bachelor's degree preferred; equivalent experience with strong PM credentials accepted.

Preferred Skills:

• PMP, Agile, Lean/Six Sigma, or similar PM certifications.
• Experience coordinating with system integrators or vendor partners.
• Experience delivering projects within highly regulated or complex enterprise environments.