Product Delivery Manager
Who We Are
Roots is redefining real estate investing with a never before seen resident-centric model. We’re totally reshaping the tenant-landlord relationship by offering residents the chance to not just rent but partner in the property they live in. This is not rent-to-own; this is the first ever own-while-you-rent program! Our innovative “ Live In It Like You Own It®” program is about more than just providing a place to live; it’s about fostering a sense of community and financial empowerment. By intertwining investment opportunities and resident engagement we have proven that this model truly does do good by the residents, and performs quite well for our Investors. Roots is committed to making a positive impact and helping millions of people build wealth through real estate. We believe that a win-win ecosystem is the only type worth building!
Our Why
We fundamentally believe that everyone should have an opportunity to build wealth. This belief is what guides our mission of giving everyone the opportunity to build wealth and secure their financial future through investment in real estate .
In pursuit of our mission we will help 1 Million people grow wealth by breaking down the barriers to real estate investment for the masses, and making real estate as easy to invest in as the stock market.
Why We Need You
The Delivery Manager drives the successful execution of the software development lifecycle (SDLC), ensuring our product and engineering pods deliver high-quality features on time. This role goes beyond scheduling — it’s about chasing down blockers, managing shifting priorities, and setting clear expectations with stakeholders.
Acting as the connective tissue between Product, Engineering, QA, and Design, the Delivery Manager owns sprint delivery, reporting, and transparency across the organization.
Role Responsibilities
SDLC & Delivery Ownership
- Own delivery across two engineering pods, ensuring stories and epics move smoothly from concept to deployment.
- Actively chase blockers, reassign resources, and adjust timelines to keep sprints on track.
- Align priorities with Product, Engineering, and Leadership; reset expectations when plans shift.
- Ensure proper documentation is added to epics, stories, and objectives at each stage.
Epic & Story Refinement
- Partner with Product and Pod Leads to refine epics into actionable user stories.
- Validate technical readiness in Pre-Dev Refinement sessions before work moves forward.
Make informed calls on whether stories are ready to enter sprint planning.
Ceremonies & Continuous Improvement
- Lead grooming, sprint planning, retrospectives, and working sessions.
- Ensure sprint budgets and velocity are respected and realistic.
- Track sprint execution daily, coordinating with engineers, QA, and Product to resolve slowdowns.
- Turn retrospectives into actionable process improvements.
Cross-Functional Collaboration
- Bridge communication across Product, Engineering, QA, and Design to ensure transparency.
Partner with QA on testing transitions, regression handling, and release readiness.
Prepare release notes for the wider organization to highlight progress and new features.
Analytics & Reporting
- Use SQL or other query tools to analyze sprint performance.
- Report on:
- What was completed vs. delayed.
- Why deadlines were missed.
- What outside work entered the sprint.
- What resources are needed for timely delivery.
- Provide actionable insights to leadership based on data.
Qualifications
- 2–3 years of experience in software delivery, product operations, or program management.
- Software background required (startup experience nice-to-have but not critical).
- Must be able to work East Coast hours.
- Proven ability to manage delivery across at least two engineering pods.
- Hands-on experience with ticketing systems (Shortcut required; Jira experience a strong bonus).
- Strong reporting and analytics skills with proficiency in SQL or other query languages.
Our Values
- Accountability: We take our responsibilities seriously and always stay transparent.
- Student Mentality: Continuous learning and growth are at our core.
- Driven: We strive to exceed expectations. We aim for excellence in everything we do.
- Fairness: We’re committed to equitable treatment for everyone.
- Great Stewards: We manage our resources and relationships with care and responsibility.
- Fun and Fearless: We face challenges with a positive and bold spirit. We challenge each other, the status quo, and “how it’s always been done”.
At Roots, we're committed to providing equal employment opportunities to all individuals, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We firmly believe that diversity fuels creativity and innovation, enhancing the quality of our work and the strength of our team. Join us and be part of an inclusive environment where every perspective is valued.
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