SOCIAL SERVICES COORDINATOR II

SUPERIOR COURT OF FULTON COUNTY
JOB ANNOUNCEMENT FOR THE POSITION OF
SOCIAL SERVICES COORDINATOR II
SALARY GRADE 21: $73,105
Unclassified Position
(Current Vacancy in Family Division)
CLOSING DATE: January 16, 2026

**THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS**

The Superior Court of Fulton County Georgia (“Court”) has an exciting opportunity for an experienced Social Services Coordinator II.

Superior Court is Georgia's busiest trial court of general jurisdiction. The Court seeks to provide a forum in which legal disputes between citizens can be resolved in a fair and efficient process with attention to equal access, impartiality, efficiency, and safety. After joining the Court, you will become part of a fast-paced team dedicated to providing the citizens of Fulton County with the service they deserve.

Job Summary:
Conducts assessments and coordinates resources and services to meet the needs of clients. Responsibilities include interviewing and assessing the psychological, social, housing, psychosocial, and physical needs of clients; conducting outreach activities; and linking clients with community resources.

Essential Duties:

Completes home assessments and interviews. Conducts thorough assessments on individuals currently providing a home or wishing to provide a home for an OCA client; examines safety/home environment, sleeping arrangements/furnishings, medical and mental health, substance abuse history; obtains child protective services screening, sex offender registry, criminal records check, and photographs; interviews child to assess their feelings regarding placement or potential placement; explores potential issues that may prevent or disrupt placement; and evaluates safety concerns or obvious signs of abuse or neglect.

Prepares written reports and obtains collateral information for Child's Attorney and the Court. Provides information to assist the Court in arriving at a decision that is in the best interests of the child. Obtains and submits photographs, educational records, medical/mental health records, criminal records/probation records, etc.

Provides expert testimony in court hearings regarding child welfare, abuse, and neglect. Determines the nature of client needs and identifies community resources appropriate to meet the need and provide the most appropriate referral.

Conducts outreach activities to develop a greater referral and maintain community and social services resource network; locates/hosts seminars and community meetings; evaluates community counseling agencies to determine ability to provide services.

Prepares and maintains client data files ensuring that file contents and case documentation meet established ethical and legal standards. Provides ongoing assessment of clients’ needs and reviews progress towards achieving objectives. Provides counseling service to clients, their families and/or caregivers; and provides crisis intervention immediately if needed.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures.
Receives and reviews various documentation, including referrals; academic records, health records, mental health evaluations, social service request forms, court orders, reviews, completes, processes, forwards or retains as appropriate.

Prepares or completes various forms, reports, correspondence, and other documentation, including client intake forms, statistical reports, mileage reports, and requisition forms; compiles data for further processing or for use in preparation of department reports; maintains clients’ data files ensuring that file contents and case documentation meet established ethical and legal standards; and maintains computerized and/or hardcopy records.

Represents department in meetings, hearings, and presentations and serves on committees as required.

Qualifications:
Knowledge, Skills, and Abilities:

Requires knowledge of principles and practices of public, business or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct legal research.

Requires skill in Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job.

Technology: Using spreadsheet, database, word processing, presentation, and other software to research legal issues, organize and analyze information, prepare reports, and create and deliver effective presentations.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Education and Experience:
Master’s Degree in behavioral science, psychology, social work, sociology, or a related field required; supplemented by three years of experience in conducting needs assessments and coordinating referral services for clients in a social service organization or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licensing Requirements:
Requires a valid Georgia Driver's License.

Physical Requirements:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, temperature and weather extremes, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, violence, disease/bodily fluids, pathogenic substances, or rude/irate individuals.

Performance Metrics:

Factor 1: Decision-Making
Interpretive: There is choice in determining the tactical plans, processes, budget, and staffing to achieve objectives established by a higher management level. Establishes what is to be done in similar circumstances in the future. Results will be applied by other courts.

Factor 2: Complexity
Formative: Evaluates the relevance and importance of theories, concepts, and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances.

Factor 3: Purpose of Contact
Interpret: Purpose is to clarify underlying rationale, intent, motive by educating on unfamiliar concepts and theories or marketing a product or service.

Factor 4: Line/Staff Authority:
Work Leader: Partially accountable for the work product of others, including timeliness, correctness, and soundness.

This job description indicates, in general, the nature and level of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Incumbent may be asked to perform other duties as required.

Superior Court of Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants may request a copy of the County’s EEOP Utilization Report by contacting Superior Court Human Resources at [email protected].