Server Assistant (Busser)
- High School diploma or equivalent; higher education preferred.
- Prior experience in hospitality or serving roles is advantageous, with a minimum of one year in positions such as Server Assistant, Backwater, or Food Runner.
- Strong customer service skills.
- Excellent verbal and written communication abilities.
- Proficient in using technology, such as tablets, for service-related tasks. What you'll do:
- Proficient knowledge of all beverages, including liquors and wines.
- Efficient and courteous service to guests, following service standards.
- Accurate cash handling and accountability for financial discrepancies.
- Comfortable with delivering food and drinks to guest rooms.
- Punctuality and proper uniform compliance.
- Team collaboration within the hotel.
- Cleanliness and organization of serving areas.
- Preparing tables with necessary service items.
- Equipped with essential tools for the shift.
- Ability to recommend wine pairings with meals.
- Comprehensive understanding of menu items and allergens.
- Assisting servers with food and beverage service.
- Prompt clearing and resetting of tables.
- Setup and breakdown of dining areas.
- Support during peak service times.
- Adherence to health and safety regulations.
- Inventory management and supply stocking.
- Effective communication with kitchen staff.
- Handling guest requests efficiently.
- Participation in training for service improvement.
- Knowledge of restaurant promotions and events.
- Flexibility to perform additional tasks as assigned.
- Ability to stand for extended periods, often in a potentially hot area under a heat lamp.
- Ability to walk and bend.
- Ability to lift up to 25 pounds.
- Clear communication skills.
- Corrected vision within normal range.
- Willingness to work long hours as required.
- Ability to make sound judgments quickly.
- Capability to work on multiple tasks, making appropriate progress towards deadlines.
- Ability to work independently, take direction, and provide direction to others.
- Skills to manage different personalities within the office, hotel, and community.
- Commitment to maintaining the highest degree of confidentiality.
- Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
- All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement
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