Client Care Specialist
PCC (Client Care Specialist)
Customer Care – Sandy Springs, GA – Full Time
- Accelerated healthcare career growth – rapid advancement opportunities
- Potential to move into other departments, including clinic-based positions
- Insurance benefits (Medical, Dental, Vision) – 90% of premiums covered by Serenity Healthcare
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity’s treatment options
- Access to corporate onsite gym, game room and other amenities
- Open to full or part time – multiple shifts available
Responsibilities
- Connecting with patients via phone
- Help solve problems and educate patients about TMS and Ketamine
- Coordinate with clinics for patient care
- Other relevant duties as needed
Qualifications
- High School Diploma/ GED
- Strong customer service mindset
- Previous experience in customer service required
- Excellent verbal and written communication, and basic math skills.
- Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]
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