Client Care Specialist

Serenity Healthcare
Sandy Springs, GA

PCC (Client Care Specialist)
Customer Care – Sandy Springs, GA – Full Time

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Atlanta-Sandy Springs, GA office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But that’s just the beginning! This is an entry level role with opportunity to promote into leadership or other roles within a rapidly growing healthcare organization.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

*Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).

Benefits
  • Accelerated healthcare career growth – rapid advancement opportunities
  • Potential to move into other departments, including clinic-based positions
  • Insurance benefits (Medical, Dental, Vision) – 90% of premiums covered by Serenity Healthcare
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity’s treatment options
  • Access to corporate onsite gym, game room and other amenities
  • Open to full or part time – multiple shifts available

Responsibilities

  • Connecting with patients via phone
  • Help solve problems and educate patients about TMS and Ketamine
  • Coordinate with clinics for patient care
  • Other relevant duties as needed

Qualifications

  • High School Diploma/ GED
  • Strong customer service mindset
  • Previous experience in customer service required
  • Excellent verbal and written communication, and basic math skills.
  • Well-versed in de-escalation skills and ability to connect with individuals.


About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]

Posted 2025-08-10

Recommended Jobs

Growth Client Partner

Trianz
Atlanta, GA

Description   Growth Client Partner - Trianz Services About Trianz Trianz is at the forefront of accelerating digital transformations for enterprise clients. We are completely focused on the Dig…

View Details
Posted 2025-08-06

Experience Gainesville's Charm While Caring for Patients

NurseRecruiter
Gainesville, GA

Registered Nurse - Intensive Care - ICU - Travel - (ICU RN) Embark on a rewarding travel nursing journey in Gainesville, where you’ll deliver exceptional ICU care while soaking in the area's natural …

View Details
Posted 2025-07-31

A3336 CI Specialist 2

RR Donnelley
Austell, GA

Job Description Job Description Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete cu…

View Details
Posted 2025-07-27

Surgical Tech

Grady Memorial Hospital
Atlanta, GA

We are looking for a Travel Surgical Tech Allied for a great Travel allied job in Atlanta, GA. This Surgical Tech Travel allied job pays for 36 hours a week for 13 weeks. Below are the de…

View Details
Posted 2025-07-28

Executive Underwriter

Chubb
Alpharetta, GA

Executive Underwriter Location Alpharetta, GA : Join the Chubb A&H Underwriting team, where innovation meets expertise! We are seeking talented individuals who are passionate about underwriting and e…

View Details
Posted 2025-07-31

PER DIEM COURT INTERPRETER - SPANISH

Superior Court of Fulton County
Atlanta, GA

SUPERIOR COURT OF FULTON COUNTY JOB ANNOUNCEMENT FOR THE POSITION OF  PER DIEM COURT INTERPRETER - SPANISH SALARY GRADE $440 - $520 Daily Unclassified Position  (Current Vacancy in Operati…

View Details
Posted 2025-07-31

Dental Office Receptionist/Coordinator

MaKai Consulting, LLC
Richmond Hill, GA

Dental Office Receptionist/Coordinator Job Description: We are seeking a friendly, organized, and detail-oriented Dental Office Receptionist/Coordinator to join our dedicated team. The ideal can…

View Details
Posted 2025-07-31

Kitchen Manager -Great benefits and quality of life!!

Gecko Hospitality
Norcross, GA

Job Description Job Description Kitchen Manager – Casual Dining with Scratch Kitchen – Norcross, GA Salary of $70,000 with a healthy Bonus Plan!!! Are you an experienced kitchen leader with …

View Details
Posted 2025-07-28

Pediatric School Speech Therapist - Lawrenceville, Georgia

Sunbelt Staffing
Lawrenceville, GA

Job Description Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qua…

View Details
Posted 2025-08-06

Automotive Sales Consultant for VW

Jackson Automotive Group
Macon, GA

Job Description Job Description Description: VW of Macon, a part of the Jackson Automotive Group family, is seeking Professional Sales Representatives. Experience is a plus but not required ..…

View Details
Posted 2025-07-25