Authorization Specialist

Aveanna Healthcare
Norcross, GA

Position: Authorization Specialist

Join a Company That Puts People First!

Aveanna Healthcare is one of the largest private-duty nursing companies in the nation, continuing to grow and make a difference. We are proud to foster a workplace culture that values diversity, encourages collaboration, and supports our team members every step of the way.

What Makes Aveanna Different?

Award-Winning Culture

  • Recognized in Indeed’s Work Wellbeing Top 100 Companies of 2024
  • Named Best Company for Work-Life Balance, Happiest Employees, Best Culture, and Best CEO by Comparably in 2024

Comprehensive Benefits Package

  • Health, Dental, Vision, and Company-paid Life Insurance
  • Paid Holidays, Vacation Days, and Sick Days
  • Quarterly Bonus Opportunities
  • Mileage Reimbursement
  • 401(k) Savings Plan with Employer Matching
  • Employee Stock Purchase Plan with a 15% Discount
  • Tuition Discounts and Reimbursement Program (conditions apply)
  • Nationwide Presence with Advancement Opportunities
  • Employee Recognition Programs and Relief Fund
  • Structured New Hire Orientation
  • Employee Resource Groups for Community and Support

Position Details

  • Compensation: $18-22 hourly + quarterly bonuses.
  • Schedule: Monday–Friday, daytime hours; full-time
  • Location: Remote

Essential Job Functions

  • Manage the patient insurance authorization process required for services requested by clinical staff.
  • Communicate with insurance carriers to initiate and track pre-certification/authorization requests.
  • Proactively ensure all necessary documentation is submitted for payment timely.
  • Advise clinical teams on changes in reimbursement practices and authorization processes.
  • Maintain ongoing communication with clinical staff regarding updates on insurance authorization outcomes.
  • Educate and counsel patients on insurance coverage and available payment options.
  • Alert location management to any issues that may result in lapses in authorization.

Requirements

  • High school diploma or equivalent required.

  • Minimum of 2 years of relevant professional experience.

  • Demonstrated knowledge of general insurance principles and practices.

  • Must reside in one of the following states: Georgia (GA), South Carolina (SC), North Carolina (NC), or Virginia (VA).

  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Preferences

  • Bilingual: Spanish-speaking is a plus.

Other Skills/Abilities

  • Adhere to confidentiality standards and professional boundaries.
  • Strong written and verbal communication skills.
  • Attention to detail and a strong sense of urgency.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Demonstrated ability to work independently and collaboratively within a team.

Work Environment

  • Office-based role during agency operating hours.
  • May involve exposure to allergens or varying environmental conditions.

Note: As an employer receiving Medicare and Medicaid funds, Aveanna employees must comply with all health-related requirements, including vaccinations and testing, subject to medical or religious exemptions.

Take the Next Step in Your Career!

Join a team where you can grow, lead, and make a real difference in the lives of others. Apply now to become part of Aveanna’s supportive and dynamic environment!

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Posted 2025-11-18

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