Outbound Web Agent_Seasonal

Overview

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

We are seeking talented OUTBOUND WEB SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

Work shifts vary Sunday - Saturday from 8am - 10pm EST.

• Must be available to attend training Mon - Fri from 9am - 6pm EST
• Must reside in the continental US

You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros.

It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the ability to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

With our training program, you’ll receive all the tools you need to succeed. Plus, if there’s one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!

Responsibilities

At Orkin, our purpose is to help protect the world where we live, work, and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.

Our Outbound Web Sales Representatives are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.

In this role, you will provide World Class Customer Service and Inbound Phone Sales to our customers.

Orkin’s ABCs of a successful Outbound Sales Representative are:

• A nswer questions from prospective customers regarding Orkin services
• B uild rapport and handle objections within a conversational call flow
• C lose pest control sales via the telephone and schedule the initial service

You will…

• Work remotely from your home office. You must have a minimum of 100 mbps upload/50 mbps download or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role.
• Support our field's peak season that starts building around February.
• Manage the customer relationship to ensure best in class service, while also identifying opportunities for cross‑selling and up‑selling.
• Use different gamification methods as a tool to measure performance.

We Offer…

• High performing lead generation strategy – Our systems bring the buyers to you.
• Four‑week quality Training Program that will equip you with the skills and knowledge to grow professionally. Must be available to attend training Mon - Fri from 9am - 6pm EST.
• Gamification methods to measure performance and increase engagement virtually.
• Variety of Schedules (Schedule may include nights, weekends, and holidays).
• Great pay and incentives – Hourly pay plus commission based on performance. On average, our sales agents earn between $50-65K annually...and our top earners make significantly more! Ask about our compensation guarantee!
• A Competitive Compensation package with upward earnings potential.
• 401(k) plan with company match, employee stock purchase plan.
• Employee discounts, tuition reimbursement, dependent scholarship awards.

Qualifications

What’s required

• High School/GED
• 1 – 2 years sales experience; direct sales/phone sales in or out of a call center environment preferred.
• Completion of a Culture Index assessment.
• Verification of internet speed.
• Ability to pass a computer assessment.
• We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law.

Work from home requirements

• Appropriate workspace in your home, private/semiprivate home‑office space free of distractions and background noise.
• A workspace with adequate furnishings (e.g., a desk and chair) and lighting.
• Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.
• Must reside within commuting distance of greater Atlanta, GA metro area.

What you’ll need

• Excellent interpersonal and communication skills.
• Basic computer skills in various software and web‑based applications.
• Proficient in Microsoft Office.
• Comfortable working in a high‑volume role.
• Demonstrated ability to prioritize tasks and manage time efficiently.
• We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.