Sr. Process Consultant/ Manager
Job Description
Job Description
Sr. Business Process Consultant / Manager (Contract)
Location: Remote in the U.S. with quarterly travel expected
Engagement: Contract, 6-12 months with strong likelihood of extension or FTE conversion.
Compensation: Based on experience and fit.
Join a new enterprise delivery function inside a nearly $1B organization and build the foundation for how process and change readiness run across the business. You will document and facilitate a scalable Launch Readiness framework, create re-usable playbooks for partner integrations and acquisitions, and establish the operating processes for a new Value Management Office. Your work will turn scattered institutional knowledge into clear, repeatable assets that accelerate outcomes. What You Will Do
- Stand up a Launch Readiness process that prepares all business areas and end users for technology and process change
- Capture SME knowledge and convert it into high-quality process maps, procedures, and training artifacts
- Build reusable playbooks for external partner integrations, Third Party Claims Administrators, underwriting partners, and new-company acquisitions
- Define and implement processes that enable teams to measure effectiveness and business results
- Stand up JIRA dashboards and reporting that provide visibility to leadership and stakeholders
- Operate as a facilitator and change enabler across functions with varying process maturity
What You Bring
- Deep business process design and documentation experience across cross-functional environments
- Proven record turning ambiguous requirements into clear workflows and communication artifacts
- Practical Six Sigma experience. Black Belt not required, tools and methods are,
- JIRA proficiency, including dashboarding and executive-ready reporting
- Strong facilitation, interviewing, and stakeholder management skills
Nice to Have
- Experience in insurance or healthcare
- Familiarity with SAFe environments and enterprise delivery cadences
- Change management exposure and training development experience
- Priority is the person over location. Atlanta proximity is a plus
- Expect quarterly travel for PI planning and/ or key workshops
Why Tier4 Group
We are a seven-time Inc. 5000 company focused on high-touch, outcomes-driven recruiting. You will work with a partner that understands enterprise delivery and knows how to support contractors on mission-critical initiatives.
Submit a resume highlighting process design, playbook creation, and JIRA dashboard examples.
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