Lead Mitigation Technician
Job Description
Job Description
Benefits:
- Overtime
- 401(k)
- Bonus based on performance
- Free uniforms
- Training & development
- Competitive salary
- Opportunity for advancement
- Paid time off
Perks:
- Online Mobile Courses
- Paid Training for Career Advancement
- Opportunity to Help People in Times of Need
- Aggressive Competitive Wages
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:
With a One Team mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crews, keeping the Operations Manager and Production Manager updated on all aspects of production. Supervise 1-6 field technicians allocated to assigned jobs, coordinate SLA requirements, materials, equipment, and supplies for each job, complete job files and monitoring of jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Crew Chiefs take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets us apart from our competitors in the industry. Responsibilities:
- Managing Customer Satisfaction and representing the brand
- Effectively oversee all aspects of the mitigation processes and customers needs
- Coordinate with Contents and Reconstruction departments to provide additional assistance where necessary
- Identifying areas for improvement and managing relationships with centers of influence
- Managing job progress, pricing schedules, estimate details & coordinating with Production Manager
- Leaving job-sites with an orderly appearance and follow uniform and policy guidelines
- Communicating and managing customer concerns with back office effectively
- Maintaining cleanliness of products and equipment to the highest standard
- Ensure clear communication with office staff, immediate supervisor and fellow technicians
- Experience in equipment deployment, proper chemical and PPE utilization, and labor management
- Ability to master IT and software requirements for job documentation in the field
- Strong Customer Service and communication skills
- IICRC, RIA, or comparable Certifications required
- Understanding of safety guidelines and ability to manage them on site
- Aptitude with record keeping, recording information and communicating the message
- Ability to identify areas of opportunity among teammates, coaching for growth
- Strength in team building and establishing lasting relationships with clients and teammates
Recommended Jobs
Senior Software Engineer, AI Model serving
PLEASE APPLY THROUGH THIS LINK: DO NOT APPLY BELOW Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's …
Dermatology Therapeutic Specialist, Atlanta N GA
Overview: Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and au…
Civil Construction Project Engineer
Job Description Job Description Reynolds Construction is an industry leader in the construction of water supply, wastewater, and renewable energy infrastructure. Providing generations of quality …
Sr Product Manager
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’…
Full Time ObGyn Job Covington, GA
This position is in Covington, a city and the county seat of Newton County, located 35 miles east of Atlanta. The historic downtown of Covington is known as a film town, home to locations from 'The Du…
Front Desk Agent
Job Description Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. R…
Temporary Associate
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordin…
Cashier
Hungry For A Great Career? To our guests, Dairy Queen is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food. To our team members, Da…
Senior Data Engineer
Job Description Job Description PLUM is a fintech company empowering financial institutions to grow their business through a cutting-edge suite of AI-driven software, purpose-built for lenders an…
Seasonal Stock Associate
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and …