Site Reliability Engineer

Position: Site Reliability Engineer (SRE) with Telecom Domain
Location: Atlanta GA (Preferred) or remote


We are seeking a highly skilled Site Reliability Engineer (SRE) to join our telecom technology team. The SRE will be responsible for ensuring the reliability, availability, scalability, and performance of mission-critical telecom platforms and services. The role blends software engineering, systems engineering, and operations with a focus on automation, monitoring, and continuous improvement.
Key Responsibilities
Reliability & Uptime: Ensure high availability and performance of telecom network platforms, OSS/BSS applications, and customer-facing services.
Automation: Develop automation frameworks for deployment, monitoring, incident response, and capacity management.
Monitoring & Alerting: Design, implement, and maintain end-to-end observability solutions (logs, metrics, traces, alerts).
Incident Management: Lead incident response, root cause analysis, and postmortems for outages and performance degradation.
Performance Optimization: Identify bottlenecks in applications, networks, and infrastructure, and optimize them for efficiency.
Capacity Planning: Forecast resource utilization, ensure proactive scaling, and support telecom-grade SLAs.
Collaboration: Work closely with software development, DevOps, and telecom network engineering teams to improve service delivery.
Continuous Improvement: Implement SRE best practices (error budgets, SLIs, SLOs) aligned with telecom standards.
Security & Compliance: Ensure systems are hardened, compliant with telecom regulatory frameworks (e.g., TRAI, GDPR, FCC), and aligned with data privacy/security best practices.
Required Skills & Experience
Education: Bachelor's or Master's degree in Computer Science, Telecommunications, Information Technology, or related field.
Experience: 3 7 years in SRE/DevOps/Systems Engineering roles (telecom domain experience preferred).

Technical Skills:
Strong knowledge of Linux/Unix system administration and network protocols (TCP/IP, DNS, VoIP, SIP, SS7, Diameter, 5G Core).
Hands-on experience with cloud platforms (AWS, Azure, GCP, or private telco clouds like OpenStack/VMware).
Proficiency in automation & configuration tools (Ansible, Terraform, Chef, Puppet).
CI/CD tools and pipelines (Jenkins, GitLab CI/CD, ArgoCD).
Monitoring/observability tools (Prometheus, Grafana, ELK/EFK, Splunk, OpenTelemetry, Nagios, Zabbix).
Programming/scripting in Python, Go, Shell, or Java.
Telecom OSS/BSS systems knowledge, API integrations, and microservices architecture.
Kubernetes and containerization (Docker, Helm, Service Mesh Istio/Linkerd).
Soft Skills:
Strong problem-solving and troubleshooting skills.
Ability to handle high-pressure incident scenarios.
Effective communicator with cross-functional teams.

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.