Inside Sales Agent
Job Description
Job Description
- Basic Excel, SAP and Sales Tool experience is a plus
- Contact customers to determine payment status, assist customers in making payments and resolving customer issues that are deterring payments.
- Must maintain complete confidentiality with regards to company financial matters
- Account Collections B2B background required
- Make 80 - 120 calls daily to customers regarding payment status of outstanding invoices
- Provide customers with copies of invoices, documents as needed
- Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information
- Document customer interactions and collections efforts
- Enter warranty RMAs as needed, addressing customer’s concerns with warranties
- Enter credit request activities to be sent through the credit review process
- Communicate to customer the value of our services, demonstrate our ability to respond to customer’s needs, that differentiate us from competitors
- Build long-term relationships with our customers to enhance retention
- Engage appropriate resources in order to address customer’s needs
- Customer requests for vendor set up
- AP vendor invoice processing
Wagner Staffing is the foremost trusted source of putting talented people to work for over 20 years in Georgia!
Company Description
Wagner Staffing is the foremost trusted source of putting talented people to work for over 20 years in Georgia!
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