Revenue Manager / Billing Manager

Hawkins Parnell & Young has an opportunity for an experienced Revenue Manager to oversee the firm’s billing operations. The role requires a hands-on and detailed leader who can manage high-volume billing, including intricate cost-sharing and split billing arrangements, while partnering closely with attorneys and firm leadership. The Revenue Manager ensures accurate, timely invoicing while maintaining compliance with insurance carrier guidelines; drives process improvements and supports revenue cycle performance and realization.

Key Responsibilities

• Oversee the full billing cycle, including close, pre-bill generation, review, edits, final invoice generation and submission ensuring timely and accurate billing in accordance with billing guidelines, client requirements and firm policies and client requirements.
• Complete month end close processes.
• Manage high-volume, complex billing processes involving split bills, cost sharing agreements and multi-party payors. Ensure proper allocation of fees and expenses. Process complex bills directly.
• Optimize billing and e-billing systems to support complex billing needs.
• Monitor billing rejections, reductions and appeals to maximize recovery.
• Develop and document standard operating procedures for billing workflows.
• Manage conflicts and intake processes including supervision of team.
• Supervise and mentor billing and e-billing specialists as well as conflicts team.
• Provide training and ongoing guidance to billing staff and attorneys on billing best practices, time entry and compliance.
• Identify trends, inefficiencies and opportunities to improve billing performance.
• Collaborate with firm leadership on financial forecasting and revenue optimization.
• Track, analyze, and resolve invoice rejections, reductions and appeals.
• Identify, recommend and implement process improvements to increase efficiency and reduce errors by maximizing use of billing system functionality.
• Coordinate with IT and vendors on system upgrades or implementations and integration of new software applications with Aderant.
• Manage the Aderant System including configuration and maintenance of master files, rates, templates, GL accounts, setups and UF fields.

Qualifications

• 5+ years of legal billing experience, with significant exposure to split billing and cost-sharing arrangements; preferably in insurance defense
• 2+ years of legal billing management experience
• Knowledge of conflicts processes a plus
• Background in process improvement or billing system implementations
• Ability to balance strategic oversight with day-to-day execution
• Effective communicator with attorneys, clients, and staff
• Proficiency in Aderant. SQL-based reporting skills. Strong knowledge of e-billing systems and formats
• Ability to prioritize multiple initiatives in a fast-paced environment
• Ability to persuade others to accept recommendations and work with others towards agreement
• Ability to analyze and evaluate information to identify solutions and make sound recommendations
• Detail oriented to produce work with high degree of accuracy

Hawkins Parnell is a national defense litigation firm that has represented many of the largest and most well-known companies in high-risk litigation and business disputes, including half of the Fortune 500. The 250-strong litigation team works with clients to develop winning defense strategies and, if necessary, try cases to verdict in all 50 states.

Over the last half-century, our success has relied on one distinction: OUR PEOPLE. We rely on the uniqueness of each team member to create a culture that drives innovation and exceptional results for our diverse client roster. Through actively embracing different backgrounds and perspectives, we foster an environment that is vibrant, challenging, and rewarding.

Hawkins Parnell & Young is an Equal Employment Opportunity Employer