Production Team Lead

The Production Team Lead is responsible for coordinating daily production activities within production. This role oversees production staff, ensures operational efficiency, maintains quality and safety standards, and plays a key role in team development. The ideal candidate thrives in a fast paced environment, demonstrates excellent leadership, and contributes to a culture of teamwork, accountability, and high-performance craftsmanship in all aspects of production and custom framing. 

 Principle Duties and Responsibilities 

• Supervise and support daily operations across the production floor 

• Delegate tasks effectively to maintain balanced workloads and meet production targets 

• Train, mentor, and develop new and existing production team members 

• Monitor workflows to ensure timely and accurate order completion 

• Inspect finished products to uphold quality control and resolve discrepancies as needed 

• Collaborate with internal teams, including logistics and customer care, to coordinate production priorities 

• Troubleshoot production issues and recommend or implement process improvements 

• Maintain tools, equipment, and material availability for uninterrupted operations 

• Promote and uphold a safe, organized, and clean working environment 

• Enforce safety protocols and ensure team compliance with procedures 

• Track and record production metrics such as output, quality, and team performance 

• Provide regular updates to the Operations Leader regarding productivity, issues, and achievements 

• Perform additional duties as assigned by the Operations Leader 

Competency Requirements (Knowledge, Skills and other Attributes) 

• Strong leadership and team coordination abilities 

• Proven ability to train, guide, and motivate team members 

• High attention to detail with the focus on product quality and efficiency 

• Excellent problem-solving and decision-making skills 

• Strong organizational and time-management skills 

• Effective verbal and written communication skills 

• Ability to adapt to shifting priorities in a fast-paced environment 

• Knowledge of custom framing or art fulfillment production processes (preferred) 

• Familiarity with production tools and safety protocols 

Education, Training, Experience Requirements

• High school diploma or equivalent required 

• Additional training or certification in leadership or production management (asset) 

• 3+ years of experience in a manufacturing or production environment 

• 1+ years of experience in a supervisory or team lead role 

• Experience in custom framing or art-related industry is considered an asset

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