Clinical Screening Coordinator
- Work on enrollment and retention initiatives with the Site Manager
- Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
- Obtain and maintain computerized database of all ad callers
- Return all phone calls/email responses to interested patients within 24 - 48 hours
- Accurately complete recruitment tracking log and all applicable clinical trial management systems
- Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies
- Complete database query reviews for study candidacy and conduct outbound calls for study interest
- Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
- Occasionally attend community lectures, health fairs or events to promote Centricity Research
- Promote clinical trials in the community through outreach events
- Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
- Perform delegated tasks completely and accurately, including review of demographic information, medication history, medical history, obtaining vital signs (blood pressure, heart rate, temperature, and waist, weight, and height measurements
- Complete the source documents, case report forms, and data queries in a timely manner, accurately, and completely.
- Assist the Central Recruitment, Research Operations and/or Investigators with any other tasks as required
- Able to work in a regional setting to support sites with recruitment and screening as needed
- Communicate clearly and comfortably with patients by phone, email, and in person
- Stay organized and pay attention to details, especially when managing multiple tasks like outreach, documentation, and scheduling
- Are curious about clinical research and excited to learn protocols, medical terminology, and research ethics
- Feel confident using everyday computer tools like spreadsheets, databases, and email, and are open to learning systems like CTMS or EMR
- Bring experience from a healthcare, research, or customer-facing role, or are ready to dive in and learn on the job
- Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
- Care: We show up for each other, our customers, and our mission - always going the extra mile.
- Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
- One Team: We collaborate, support one another, and succeed together.
- Grow for Good: We grow with purpose - to expand access to research and improve global health.
- Own It: We take initiative, deliver results, and follow through - with passion and accountability.
- Comprehensive health, dental, and vision insurance
- Enhanced EAP – mental health support
- Flexible PTO + paid holidays
- Continuing education reimbursement
- 401(k) / RRSP with company match and immediate vesting
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