Inside Sales Representative

Job Description

Job Description

Inside Sales Representative

Location: Marietta

Hours: Monday – Friday 8am – 5pm

Pay: $20/hour

Essential Functions & Responsibilities:

• Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
• Maintains responsibility of orders from quotation to collection:
• • Select and specify a variety of products utilizing a variety of company and vendor supplied tools/software.
  • Responds to customer inquiries.
  • Processes customers’ orders and send order acknowledgements.
  • • Review customer purchase orders for special conditions/documentation
  • Checks availability and verifies ship dates.
  • Increases order size by suggesting related items, explaining features, and checking customer’s buying history.
• Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
• Negotiates pricing and delivery with vendors when necessary.
• Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
• Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.)
• Maximizes gross margin by ensuring that the company gets paid for superior service, problem solving, and technical expertise.
• Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date.
• Other duties as assigned by Management.

Preferred Education/Experience:

• Bachelor’s Degree preferred .
• 1-3+ years’ experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.

Company Description

Express Employment Professionals is a full-service local permanent placement agency that specializes in filling F/T- Permanent positions for our clients. An example of the positions we fill regularly are:

Administrative Services Commercial Services
- Accounting/Finance - Warehouse/forklift
- General Admin - Carpenters
- Data Entry - Mechanics
- Customer Service - CDL/ Delivery Drivers
- Call Center - Machine Maintenance
- Receptionist - Project Managers/Estimators
- Office Manager - Welders
- HR - General Labor
- Inside/Outside Sales - Inventory Specialist

Company Description

Express Employment Professionals is a full-service local permanent placement agency that specializes in filling F/T- Permanent positions for our clients. An example of the positions we fill regularly are:\r\n\r\nAdministrative Services Commercial Services\r\n- Accounting/Finance - Warehouse/forklift\r\n- General Admin - Carpenters\r\n- Data Entry - Mechanics\r\n- Customer Service - CDL/ Delivery Drivers\r\n- Call Center - Machine Maintenance\r\n- Receptionist - Project Managers/Estimators\r\n- Office Manager - Welders\r\n- HR - General Labor\r\n- Inside/Outside Sales - Inventory Specialist