E-COMMERCE TECHNICIAN

Job Description

Job Description

As an eCommerce Technician, you will be responsible for identifying high-value donated items for online sale, managing digital inventory, and ensuring accurate and efficient order fulfillment. This role supports Goodwill Southeast Georgia’s mission by maximizing the value of donations through eCommerce platforms while maintaining a safe and organized workspace.

Perks & Benefits:

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day:

• Identify High-Value Items: Sort donations and select items suitable for online sale, with careful evaluation and safe packaging.
• Manage Inventory & Fulfillment: Track inventory, process orders, and ensure accurate, timely shipping.
• Create Listings: Photograph merchandise and write clear, compelling descriptions to drive online sales.
• Research & Pricing: Use online tools to determine item value, especially for jewelry, collectibles, and art.
• Collaborate & Communicate: Work closely with leadership, participate in meetings, and support team goals.
• Maintain Workspace: Keep a clean, safe, and organized work area while following all safety protocols.
• Stay Informed: Keep up with eCommerce trends and platform updates to improve operations.
• Support as Needed: Assist with additional tasks to ensure the success of the eCommerce team.

What You’ll Need:

• High school diploma, GED, or equivalent job-related experience
• Prior eCommerce experience preferred
• Strong knowledge of jewelry, collectibles, and art; ability to assess value using online tools
• Proficient computer skills; experience with eCommerce platforms, shipping software, and payment systems
• Skilled in using a digital camera or smartphone for high-quality photography
• Excellent attention to detail and creative writing skills
• Ability to work both independently and within a collaborative team environment
• Quick learner with strong information retention and adaptability
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Physical ability to lift and carry items up to 40-60 pounds and stand for extended periods

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do. 

Learn more about Goodwill:

Goodwill Southeast Georgia has teamed up with @HiringOurHeroes and @BlueStarFamilies through the 4+1 Commitment. This commitment is one way we’re affirming our support for America’s military community. Learn more here:

Goodwill Southeast Georgia has teamed up with @HiringOurHeroes and @BlueStarFamilies through the 4+1 Commitment. This commitment is one way we’re affirming our support for America’s military community. Learn more here:

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans, and their families by encouraging them to apply for roles that match their skills and experience. We aim to support a smooth transition into civilian employment. Goodwill also provides equal opportunities for individuals with disabilities. If you require accommodation due to a disability, please contact our Human Resources Department at 912.354.6611 with your name, preferred contact method, and accommodation details. We are committed to responding promptly to your request.