Principal software engineer

Job Description

The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability.

We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and autonomous agents to deliver predictive insights, automated diagnostics, and real-time decision support across our global cloud infrastructure. This role sits at the intersection of enterprise AI, cloud observability, and multi-agent orchestration, ideal for a technical leader who thrives on innovation, scale, and strategic impact. This role blends deep architectural expertise with engineering leadership to drive the design, development, and enterprise adoption of a modular Agentic AI modular framework for observability. You will lead cross-functional teams, shape technical strategy, and influence product direction across cloud-native environments. Your mission: build intelligent, autonomous systems that transform telemetry into actionable insights securely, scalably, and intuitively.

Key Responsibilities

• Architect and implement agentic AI frameworks for observability tooling stack on Oracle Cloud Infrastructure.

• Design and operationalize Retrieval-Augmented Generation (RAG) pipelines and vector database integrations.

• Lead the transformation of observability systems using Grafana, Prometheus, Loki, Tempo, and Open Telemetry across multi-cloud environments (OCI, AWS, Azure)

• Drive AI/ML initiatives from concept to deployment, including predictive analytics, time-series modeling, and statistical inference.

• Collaborate with engineering, product, and executive teams to align technical solutions with business goals.

• Deliver roadmap, architecture diagrams, and executive-level presentations to communicate complex systems with clarity.

• Mentor cross-functional teams and contribute to strategic hiring for AI and observability talent.

Required Skills:

• Deep experience with Large Language Models (LLMs), with hands-on implementation of intelligent workflows on equivalent frameworks.

• Proven track record in designing agentic AI systems, multi-agent orchestration, and LLM-based automation for enterprise-grade use cases.

• Proficient in Retrieval-Augmented Generation (RAG) architectures, vector database integration, and advanced prompt engineering for scalable, context-aware AI solutions.

• Extensive experience with modern observability stacks, including Grafana, Prometheus, Loki, Tempo, and Open Telemetry.

• Skilled in large-scale implementation, service integration, and architecting telemetry pipelines across multi-cloud environments (OCI, AWS, Azure) with a focus on reliability, scalability, and performance.

• Proven ability to lead AI/ML initiatives, including capabilities like predictions and anomaly detections, and operational integration.

• Strong proficiency in Python, microservices architecture, containerization (Docker/Kubernetes), API design, CI/CD pipelines, and event-driven systems.

• Adept at building iterative diagramming, and crafting executive-level presentations.

• Skilled in stakeholder engagement and cross-functional alignment across engineering, product, and leadership teams.

• Bachelor's degree in computer science, Engineering, or a related technical field.

• 10+ years of experience in cloud architecture, observability platforms, or enterprise AI systems.

• 5+ years in technical leadership or principal architect roles.

Preferred Skills:

• Master's or PhD in Computer Science, AI, or Systems Engineering

• Published thought leadership in AI observability or autonomous infrastructure.

• Experience mentoring senior engineers, architects, and building high-impact technical teams.

Responsibilities

This role blends deep architectural expertise with relevant engineering experiences, to drive the design, development, and enterprise adoption of a modular Agentic AI observability framework. You will lead cross-functional teams, shape technical strategy, and influence product direction across cloud-native environments. Your mission: build intelligent, autonomous systems that transform telemetry into actionable insights securely, scalably, and intuitively.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.