Remote customer service representative

Rooted Talent Solutions
Atlanta, GA

Overview:

We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who enjoy helping others, have strong communication skills, and want the flexibility of working from home.

Responsibilities:

  • Handle inbound customer calls, chats, and/or emails in a professional manner.
  • Assist customers with inquiries, troubleshooting, and order support.
  • Follow company protocols for documentation and data entry.
  • Maintain a high level of accuracy and attention to detail.
  • Provide timely, courteous, and effective customer support.

Requirements:

  • Must be 18 or older.
  • Strong verbal and written communication skills.
  • Reliable computer, internet connection, and headset.
  • Ability to work scheduled shifts consistently.
  • Self-motivated and organized.

Preferred (Not Required):

  • Prior customer service, call center, or remote work experience.
  • Bilingual skills.

Benefits:

  • Flexible work-from-home opportunity.
  • Training provided.
  • Potential for advancement into additional roles within the company.

Compensation:

Pay is based on hours worked and client project assigned. Details discussed during the interview process.

Posted 2025-09-29

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