Practice Manager/Business Operations Manager

Job Description

Job Description

Happy Tails Holistic Veterinary Care is a unique, integrated practice: we provide both traditional (Western-style) medical services and alternative (Eastern-style) services.
Many of our clients seek a holistic approach to illnesses and injuries or a combination of traditional and alternative approaches that might include acupuncture, ozone therapy, or herbs and supplements. Our goal is to ensure excellent, individualized care to our pet patients and clients. Take a look at our website at to see a description of our practice.

The Business Manager will serve in an integral leadership role to ensure success, managing operations for our fast-paced, multi-doctor veterinary care facility. This is a salaried position; salary will be commensurate with experience.

Qualifications:

• 
  Business management experience in the healthcare field is required, preferably in the Veterinary field. A Certified Veterinary Practice Manager (CVPM) or Registered Veterinary Technician (RVT) with management experience are preferred but others with other strong management experience, especially in the health care field, will be considered.
• Must be able to mentor and guide the clinic’s veterinary assistants
• Excellent interpersonal, listening, and written and verbal communication skills
• Strong time management skills, ability to plan, organize, and prioritize tasks
• Strong attention to detail and an eye for accuracy
• A highly motivated self-starter who can work independently
• An optimistic, can-do attitude to foster team building and a positive work environment

Duties:

• 
  With Owner, manages overall financial goals and health of the clinic
• Manages IT and communications, software and software vendors, computer equipment
• Ensures State and local compliance (paperwork, licensure)
• Manages and reports on cash flow
• Pays all bills due for the business
• Runs monthly and quarterly accounting reports with Accountant to develop tax strategy and spending plan
• Manages purchasing of non-medical supplies and equipment including sourcing of needed items and budgeting for upcoming needs
• Handles HR issues with office manager
• Strong leadership skills
• Manages all insurance for the business including liability, umbrella, workers compensation
• Writes and compiles policy as needed including employee handbook and procedures
• With other managers and Owner, helps decide policy changes as needed
• Handles all vendor inquiries – is point of contact for all distribution representatives
• Manages any distribution issues (wrong orders, returns, etc)
• Manages inventory and equipment with patient care manager including maintenance and repairs, inventory spot checks, and reordering
• Submits and pays sales tax
• Updates annual pricing/price adjustments
• Manages clinic patient medical record/veterinary software for access and permissions for all employees
• Enters corrected inventory counts based on physical inventory twice annually
• Is responsible for all social media – manages social media staff, posts, and sets overall strategy for social media engagement at direction of owner
• Sources hard to find or specialty mediation and equipment as needed
• Manages CE resources for staff: online, provided by vendors, or conferences (including all travel arrangements)
• Brings ideas for revenue producing services and products to the doctors and managers for evaluation
• Other duties as assigned

Job Type: Full-time

Benefits:

• 
  Employee discounts, Pet discounts
• Health care stipend
• Paid time off

Schedule:

• 
  Monday to Friday

Supplemental Pay:

• 
  Bonus pay
• Roswell, GA 30075: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• 
  How many years of experience in the veterinary or other health care field?

Education:

• 
  Associate (Required)

Experience:

• 
  Time management: 3 years (Required)
• Business management: 3 years (Required)
• Management: 3 years (Required)
• Google docs: 1 year (Required)

Application settings

Application method

• Email

Require resume