VMware Administrator (Suwanee)

2nd shift and 3rd Shift

Interview process: 2 rounds

1st round – zoom video for 30 minutes with the hiring manager

2nd round – onsite meeting with the team for an hour

MUST HAVE’s:

- VMware/Virtualization/ESXi

- Linux OS

- Windows OS

WORKING DAYS/HOURS:

During contract:

5 days onsite during the training period (Monday through Friday, 8am – 5pm ET during training).

After contract:

4 days onsite, 1 day remote

RESPONSIBILITIES:

• Build and maintain in-depth knowledge of assigned systems, platforms, projects, and functional domains
• Own and manage assigned service requests and incidents to ensure adherence to SLAs and high customer satisfaction
• Provide day-to-day operational support by responding to system alerts and resolving infrastructure incidents
• Act decisively on production-impacting issues and remain accountable until full resolution is achieved
• Deliver high-quality customer support through ticketing systems and direct communication channels, including phone support
• Execute planned maintenance activities such as system upgrades, hardware refreshes, software updates, and patch management
• Administer and support VMware ESXi and comparable virtualization platforms across multiple hardware environments

QUALIFICATIONS:

• Hands-on experience administering Linux and/or Windows operating systems in enterprise environments, including virtualization and hyperconverged platforms (e.g., VMware)
• Experience supporting Active Directory and Exchange in large-scale or production environments
• Familiarity with enterprise monitoring tools, including alerting, patch management, and data protection coordination for physical and virtual assets
• Ability to implement and manage basic network virtualization tasks, including NSX firewall rule modifications
• Working knowledge of high-availability architectures, clustering, and fault-tolerant system design
• Understanding of common infrastructure protocols and services such as SMTP, SNMP, SSL, SSH, and DNS
• Foundational knowledge of networking concepts and technologies, including the OSI model